For two decades, I have watched us blindly fall for one sales pitch after another. Every app and advancement comes shrouded in promises of “progress” and “connectivity” and “convenience.” And in many early cases — such as the invention of ride-sharing apps — Silicon Valley truly did deliver a better mousetrap. But we’re getting diminishing returns. We are living in Silicon Valley’s future now, and we are lonelier, more anxious, and more polarized than ever before.

When you collect marine animals there are certain flat worms so delicate that they are almost impossible to capture whole, for they break and tatter under the touch. You must let them ooze and crawl of their own will onto a knife blade and then lift them gently into your bottle of sea water. And perhaps that might be the way to write this book — to open the page and let the stories crawl in by themselves.

In the global digital network, labor is transformed into small parcels of nervous energy picked up by the recombining machine. … The workers are deprived of every individual consistency. Strictly speaking, the workers no longer exist. Their time exists, their time is there, permanently available to connect, to produce in exchange for a temporary salary. (emphasis mine)

"Basically, this story is a controlled experiment," I continue. "Napoleon is a place that has remained static for decades. The economics, demographics, politics, and geography are the same as when I lived here. In the past twenty-five years, only one thing has changed: technology."

What upsets me, what really gets my goat, is that we did it because it was the easiest thing to do. There was no design, forethought, or analysis involved. No one said “hey, this sounds like a great world to live in, let’s make it”. It happened because we couldn’t be bothered.