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    <title>Pinboard (matthewmcvickar)</title>
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    <description>recent bookmarks from matthewmcvickar</description>
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      <rdf:Seq>	<rdf:li rdf:resource="http://disquiet.com/2010/01/12/mathias-delplanque/"/>
	<rdf:li rdf:resource="http://www.rinzai.com/2008/06/23/my-83720-iphone-bill-and-how-to-avoid-it/"/>
	<rdf:li rdf:resource="http://www.zefrank.com/zesblog/archives/2007/11/bob_1.html"/>
	<rdf:li rdf:resource="http://www.zazlamarr.com/blog/?p=240"/>
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  </channel><item rdf:about="http://disquiet.com/2010/01/12/mathias-delplanque/">
    <title>Disquiet: Indian Call Center Sound Art</title>
    <dc:date>2011-01-01T23:49:23+00:00</dc:date>
    <link>http://disquiet.com/2010/01/12/mathias-delplanque/</link>
    <dc:creator>matthewmcvickar</dc:creator><description><![CDATA[“The piece is by Mathias Delplanque. Titled ‘Call Center,’ it’s recent a stereo reduction of a sound installation of his from several years back. It was part of an exhibition titled ‘Bombay Maximum City.’ The sounds, he reports, were ‘recorded during the summer of 2006 in a call center in Gurgaon (suburbs of New Delhi).’ The result is a half hour of sound that flirts with narrative, but also manages to transform the everyday into something sonically complex. That the source of the audio is itself such a quintessential emblem of technology, of globalism, of communication services, and of interpersonal mis-communication only adds to its impact.”]]></description>
<dc:subject>india customerservice audio sound free</dc:subject>
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<dc:identifier>https://pinboard.in/u:matthewmcvickar/b:0172abbb1616/</dc:identifier>
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<item rdf:about="http://www.rinzai.com/2008/06/23/my-83720-iphone-bill-and-how-to-avoid-it/">
    <title>rinzai: My $837.20 iPhone bill and how to avoid it</title>
    <dc:date>2008-06-25T22:01:14+00:00</dc:date>
    <link>http://www.rinzai.com/2008/06/23/my-83720-iphone-bill-and-how-to-avoid-it/</link>
    <dc:creator>matthewmcvickar</dc:creator><description><![CDATA[For future reference. Tips on how to avoid roaming charges and service proration with AT&T and an iPhone.
]]></description>
<dc:subject>customerservice iphone travel businesscards</dc:subject>
<dc:identifier>https://pinboard.in/u:matthewmcvickar/b:ea9bbee8e4ab/</dc:identifier>
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	<rdf:li rdf:resource="https://pinboard.in/u:matthewmcvickar/t:travel"/>
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<item rdf:about="http://www.zefrank.com/zesblog/archives/2007/11/bob_1.html">
    <title>Ze Frank: bob</title>
    <dc:date>2007-11-26T20:59:02+00:00</dc:date>
    <link>http://www.zefrank.com/zesblog/archives/2007/11/bob_1.html</link>
    <dc:creator>matthewmcvickar</dc:creator><description><![CDATA[A greeter at the airport who welcomes and well-wishes operatically, he says to fantastic results. Pretty cool, but your suspicions will be confirmed at the end of the video. Very nice.
]]></description>
<dc:subject>zefrank customerservice fun people music</dc:subject>
<dc:identifier>https://pinboard.in/u:matthewmcvickar/b:518c93b9bdde/</dc:identifier>
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<item rdf:about="http://www.zazlamarr.com/blog/?p=240">
    <title>Writing - Cooking - Life: I Heart Zappos</title>
    <dc:date>2007-10-19T21:01:07+00:00</dc:date>
    <link>http://www.zazlamarr.com/blog/?p=240</link>
    <dc:creator>matthewmcvickar</dc:creator><description><![CDATA[Customer service done right.
]]></description>
<dc:subject>customerservice business shopping people marketing</dc:subject>
<dc:identifier>https://pinboard.in/u:matthewmcvickar/b:7c25e05f79df/</dc:identifier>
<taxo:topics><rdf:Bag>	<rdf:li rdf:resource="https://pinboard.in/u:matthewmcvickar/t:customerservice"/>
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<item rdf:about="http://gethuman.com/">
    <title>gethuman.com 500 Database</title>
    <dc:date>2007-10-06T21:21:17+00:00</dc:date>
    <link>http://gethuman.com/</link>
    <dc:creator>matthewmcvickar</dc:creator><description><![CDATA[A list of customer service phone numbers and directions for each on how to get directly to a human being.
]]></description>
<dc:subject>telephone customerservice</dc:subject>
<dc:identifier>https://pinboard.in/u:matthewmcvickar/b:6d4c75eb5990/</dc:identifier>
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<item rdf:about="http://www.37signals.com/svn/posts/593-dont-make-me-scream">
    <title>37signals: Don't make me scream</title>
    <dc:date>2007-09-15T06:46:56+00:00</dc:date>
    <link>http://www.37signals.com/svn/posts/593-dont-make-me-scream</link>
    <dc:creator>matthewmcvickar</dc:creator><description><![CDATA[On the absolute horror that is automated customer service via telephone. The comments are replete with stories.
]]></description>
<dc:subject>telephony customerservice unitedairlines</dc:subject>
<dc:identifier>https://pinboard.in/u:matthewmcvickar/b:4b759ab5eda5/</dc:identifier>
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<item rdf:about="http://www.brianoberkirch.com/2007/09/13/beyond-trouble-tickets-can-satisfaction-make-customer-service-fun/">
    <title>Like It Matters: Can Satisfaction Make Customer Service Fun?</title>
    <dc:date>2007-09-13T13:43:07+00:00</dc:date>
    <link>http://www.brianoberkirch.com/2007/09/13/beyond-trouble-tickets-can-satisfaction-make-customer-service-fun/</link>
    <dc:creator>matthewmcvickar</dc:creator><description><![CDATA[Putting customer service in the hands of evangelists and users, often with support from the company themselves.
]]></description>
<dc:subject>customerservice webapp internet</dc:subject>
<dc:identifier>https://pinboard.in/u:matthewmcvickar/b:b2c01d57a7ec/</dc:identifier>
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