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Outages, PostMortems, and Human Error 101
2015-04-04T09:32:24+00:00
http://www.slideshare.net/jallspaw/etsy-codeascraft-allspaw1
jm
devops monitoring ops five-whys allspaw slides etsy codeascraft incident-response incidents severity root-cause postmortems outages reliability techops tier-one-support
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