Pinboard (jerryking)
https://pinboard.in/u:jerryking/public/
recent bookmarks from jerrykingHow Data Is Reshaping Real Estate2021-11-11T18:35:26+00:00
https://www.nytimes.com/2021/11/09/business/data-tracking-real-estate.html
jerrykingartificial_intelligence brands cameras cashierless commercial_real_estate data data_collection data_mining de-risking entertainment_industry foot_traffic in-person in-store location_based_services personal_data Placer.ai privacy real_estate retailers sensors shopping_habits sports stadiums start_ups tools tracking convenience_stores venueshttps://pinboard.in/https://pinboard.in/u:jerryking/b:42f81a474f19/Loblaw increases fees for suppliers, adding to tensions in food industry - The Globe and Mail2020-10-24T18:59:49+00:00
https://www.theglobeandmail.com/business/article-loblaw-increases-fees-for-suppliers-adding-to-tensions-in-food/
jerrykingbuying_power CPG fees_&_commissions grocery in-store Loblaws Marina_Strauss pricing shelf_space supermarkets supply_chains supply_chain_squeeze Wal-Marthttps://pinboard.in/https://pinboard.in/u:jerryking/b:e608d772045d/Retailers Hope In-Store Tech Will Keep Shoppers in Stores - WSJ2020-01-17T04:34:27+00:00
https://www.wsj.com/articles/retailers-hope-in-store-tech-will-keep-shoppers-in-stores-11579084202?mod=hp_minor_pos6
jerrykingin-store retailers technologyhttps://pinboard.in/https://pinboard.in/u:jerryking/b:cefd5decd60c/Physical stores fight Amazon with tech makeover2019-08-22T20:48:27+00:00
https://www.ft.com/content/56129116-c37d-11e9-a8e9-296ca66511c9
jerrykingAmazon b8ta bricks-and-mortar differentiation e-commerce experiential_marketing Faire foot_traffic Forerunner future Hero insights in-store iPad Kirsten_Green LVMH mobile_applications Nike personal_shoppers personalization physical_retail retailers start_ups tools experience_economy contra-Amazonhttps://pinboard.in/https://pinboard.in/u:jerryking/b:625f8eba9880/Amazon Wants to Rule the Grocery Aisles, and Not Just at Whole Foods2019-07-29T23:50:33+00:00
https://www.nytimes.com/2019/07/28/technology/whole-foods-amazon-grocery.html?action=click&module=News&pgtype=Homepage
jerryking>customer experiences<< under one roof.”.......Amazon has been looking for spaces close to Whole Foods locations, indicating a hub-and-spoke approach where one store serves as the warehouse and commissary for others.....To be a major grocery player, Amazon would need a little more than 2,000 stores [i.e.="thresholds"], the old memo estimated. That’s far fewer than the 5,000 run by Walmart, the country’s top grocery seller, but more than the roughly 1,200 operated by Publix. Whole Foods got Amazon about a quarter of the way there.
A store designed with different shopping options......would be “highly scalable.”
]]>Amazon BOPIS grocery hub-and-spoke in-store Kroger Whole_Foods back-office perishables price-cutting seasonality supermarkets home-delivery fresh_produce reimagining customer_experience thresholdshttps://pinboard.in/https://pinboard.in/u:jerryking/b:7aa391c3d8dc/For Sephora, the store is core to its beauty2019-07-25T14:22:34+00:00
https://www.ft.com/content/530db1bc-ae06-11e9-8030-530adfa879c2
jerryking>untapped<< potential in haircare and wellness), and from the way in which brands reach consumers. He sees opportunities in areas like voice-activated ordering through home assistants such as Amazon’s Alexa, and social commerce through platforms like China’s WeChat.
But despite such technological developments, for Mr de Lapuente, the store has a robust future.
At La Défense, customers are returning to work with Sephora’s distinctive striped bags modelled on the black and white stripes of Italy’s Siena Cathedral. “Is physical retail alive or dead?” mused Mr de Lapuente among the throng of shoppers. “It looks pretty alive to me. The store is where the magic happens.”
]]>Amazon beauty brands bricks-and-mortar customer_experience cosmetics digital_influencers e-commerce experimentation experiential_marketing high-end in-store incubators innovation LVMH makeup millennials omnichannel refurbished renovations Sephora women social_ecommerce WeChat untappedhttps://pinboard.in/https://pinboard.in/u:jerryking/b:80e94a7b7296/Amazon to Launch New Grocery-Store Business2019-03-04T10:28:20+00:00
https://www.wsj.com/articles/amazon-to-launch-new-grocery-store-business-sources-say-11551461887?mod=hp_lead_pos4
jerrykingAmazon food grocery new_businesses rollouts supermarkets BOPIS bricks-and-mortar cashierless e-commerce home-delivery in-store Kroger physical_retail Wal-Mart Whole_Foodshttps://pinboard.in/https://pinboard.in/u:jerryking/b:13e9aa3e1278/The dumb-bell economy: inside the booming business of exercise2018-02-12T00:16:18+00:00
https://www.ft.com/content/f34eaa04-0a9d-11e8-839d-41ca06376bf2
jerrykingfitness exercise London United_Kingdom gyms wellness strength_training boutiques leisure Equinox millennials experiential_marketing small_spaces pop-ups non-obvious upscale retailers rollouts in-store digital_revolution community movement-based brands Lululemon Sweaty_Betty Reebok Nikehttps://pinboard.in/https://pinboard.in/u:jerryking/b:c11781094dd2/Nordstrom Tries On a New Look: Stores Without Merchandise - WSJ2017-09-10T18:22:25+00:00
https://www.wsj.com/articles/nordstrom-tries-on-a-new-look-stores-without-merchandise-1505044981?mod=trending_now_1
jerrykingNordstrom Nordstrom_Local personal_stylists BOPIS Doug_Stephens retailers experiential_marketing small_spaces curation department_stores inventory-free e-commerce store_footprints downsizing Bonobos metrics in-store sales_per_square_foot physical_retail Macy's consumer_habitshttps://pinboard.in/https://pinboard.in/u:jerryking/b:8ceeb3066e20/A Tale of Two Metrics2017-08-19T19:26:15+00:00
https://retailnext.net/en/blog/a-tale-of-two-metrics/
jerrykingmetrics sales foot_traffic retailers inexpensive massive_data_sets data creating_demand correlations experiential_marketing in-store mathematics loyalty_management the_right_people sales_per_square_foot repeat_customershttps://pinboard.in/https://pinboard.in/u:jerryking/b:10d5caa575ba/Big Prize in Amazon-Whole Foods Deal: Data - WSJ2017-06-23T22:45:50+00:00
https://www.wsj.com/articles/big-prize-in-amazon-whole-foods-deal-data-1497951004?cx_campaign=poptart&mod=cx_poptart#cxrecs_s
jerrykingdata omnichannel Amazon Whole_Foods private_labels impulse_purchasing Amazon_Go AmazonFresh experimentation cashierless Amazon_Prime cross-selling in-store physical_retail information-gatheringhttps://pinboard.in/https://pinboard.in/u:jerryking/b:0af15a89a408/Fast-Food Chains, Upscale Restaurants Want to Bring You Lunch - WSJ2017-06-01T16:16:08+00:00
https://www.wsj.com/articles/fast-food-chains-upscale-restaurants-want-to-bring-you-lunch-1496329239
jerrykingrestaurants fast-food fast-casual Uber UberEats upscale lunchtime McDonald's delivery_services in-storehttps://pinboard.in/https://pinboard.in/u:jerryking/b:de11f4f2e5c8/How Sephora Is Thriving Amid a Retail Crisis - The New York Times2017-05-12T04:44:53+00:00
https://www.nytimes.com/2017/05/11/fashion/sephora-beauty-retail-technology.html?_r=0
jerrykingSephora beauty retailers crisis LVMH brands millennials social_media digital_influencers experimentation time_sink play Bloomingdale’s cosmetics makeup customer_experience experiential_marketing image-driven self-absorbed Instagram fast_fashion in-store Macy'shttps://pinboard.in/https://pinboard.in/u:jerryking/b:a2d996a277c4/Three Hard Lessons the Internet Is Teaching Traditional Stores2017-04-24T23:44:08+00:00
https://www.wsj.com/articles/three-hard-lessons-the-internet-is-teaching-traditional-stores-1492945203?mod=trending_now_5
jerryking>de-risk<< the store buyer's/merchandiser's decision to take on a new brand"]
(3) Legacy Tech Won’t Cut It
Perhaps the biggest challenge for existing retailers, says Euromonitor’s Ms. Grant, is finding the money to transition to this hybrid online-offline model. While Target has announced it will spend $7 billion over the next three years to revamp its stores, investors fled the stock in February after Target reported 2017 profits might be 25% less than expected.
When Warby Parker, the online eyeglasses retailer, set out to launch stores across the U.S., the company looked for in-store sales software that could integrate with its existing e-commerce systems. It couldn’t find a system up to the task, so it built one from scratch.
These kinds of systems allow salespeople to know what customers have bought both online and off, and what they might be nudged toward on that day. “We call it the ‘point of everything’ system,” says David Gilboa, co-founder and co-chief executive.
Having this much customer knowledge available instantly is critical, but it’s precisely what existing retailers struggle with, Mr. Faigen says.
Even Amazon is experiencing brick-and-mortar difficulties. In March, The Wall Street Journal reported that the Go stores would be delayed because of kinks in the point-of-sale software system.
Andy Katz-Mayfield, co-founder and co-chief executive of Harry’s, is skeptical that traditional retailers like Wal-Mart can make the leap, even if they invest heavily in technology.
The problem, he says, is that selling online isn’t just about taking orders through a website. Companies that succeed are good at selling direct to consumers—building technology from the ground up, integrating teams skilled at navigating online marketing’s ever-shifting terrain and managing the experience through fulfillment and delivery, Mr. Katz-Mayfield says.
That e-commerce startups are so confident about their own future doesn’t mean they are right about the fate of traditional retailers, however.
A report from Merrill Lynch argues Wal-Mart is embarking on a period of 20% to 30% growth for its e-commerce business. A spokesman for the company said that in addition to acquisitions, the company is focused on growing its e-commerce business organically.
It isn’t hard to picture today’s e-commerce companies becoming brick-and-mortar retailers. It’s harder to bet on traditional retailers becoming as tech savvy as their e-competition.[the great game]
]]>lessons_learned bricks-and-mortar retailers curation personalization e-commerce shopping_malls automation privacy Warby_Parker Amazon_Go data data_driven think_threes Bonobos Amazon legacy_tech omnichannel Harry’s Bevel loyalty_management low-margin legacy_players Tesla Ford GM Toyota automobile electric_cars point-of-sale physical_world contra-Amazon brands shelf_space the_great_game cyberphysical cashierless Christopher_Mims in-store digital_savvy digital-first de-risking merchandisinghttps://pinboard.in/https://pinboard.in/u:jerryking/b:5361dc11c6de/Why Starbucks Might Be Innovating Too Fast - Barron's2017-01-27T06:43:43+00:00
http://www.barrons.com/articles/why-starbucks-might-be-innovating-too-fast-1485477030
jerrykinginnovation Starbucks congestion handoffs in-store order_management_system mobile_applications smartphones consumer_behavior operations wait_times brands large_companies shortcomings revenge_effects the_big_picture personal_experiencehttps://pinboard.in/https://pinboard.in/u:jerryking/b:ae288f251ac2/Amazon Working on Several Grocery-Store Formats, Could Open More Than 2,000 Locations - WSJ2016-12-07T15:29:25+00:00
http://www.wsj.com/articles/amazon-grocery-store-concept-to-open-in-seattle-in-early-2017-1480959119?mod=whatnext&cx_navSource=cx_picks&cx_tag=collabctx&cx_artPos=2#cxrecs_s
jerryking>small-format<< grocery store, Amazon Go, one of at least three >>brick-and-mortar<< formats the online retail giant is exploring as it makes a play for an area of shopping that remains stubbornly in-store....The Amazon Go store, at roughly 1,800 square feet in downtown Seattle, resembles a >>convenience store-format<< in a video Amazon released Monday. It features artificial intelligence-powered technology that eliminates checkouts, cash registers and lines. Instead, customers scan their phone on a kiosk as they walk in, and Amazon automatically determines what items customers take from the shelves. After leaving the store, Amazon charges their account for the items and sends a receipt....While Amazon is moving into brick-and-mortar grocery shopping, other large retailers are expanding their online services. Wal-Mart’s curbside pickup service offers some convenience without the cost of home delivery. ]]>Amazon Amazon_Go grocery supermarkets analog e-commerce small_spaces store_footprints bricks-and-mortar artificial_intelligence AmazonFresh convenience_stores home-delivery cashierless in-store small_formatshttps://pinboard.in/https://pinboard.in/u:jerryking/b:ad2a82c1700b/M&M Meat Shops expands offerings, changes name in bid to lure customers - The Globe and Mail2016-03-16T03:19:00+00:00
http://www.theglobeandmail.com/report-on-business/mm-meat-shops-expands-offerings-changes-name-in-bid-to-lure-customers/article29253377/
jerrykingMarina_Strauss meat retailers frozen_foods CEOs rebranding M&M_Food_Market BOPIS e-commerce private_equity privately_held_companies in-storehttps://pinboard.in/https://pinboard.in/u:jerryking/b:6b15eb39cf12/Jump to the front of the line with this app - The Globe and Mail2015-12-24T03:37:06+00:00
http://www.theglobeandmail.com/report-on-business/small-business/sb-growth/the-challenge/need-for-speed-sparks-an-app-for-takeout-food/article27759031/
jerrykingneighbourhoods restaurants mobile_applications wait_times hyperlocal frictions in-store scaling Ritual queuing queue-jumpinghttps://pinboard.in/https://pinboard.in/u:jerryking/b:70ab742bf47c/SXSW exclusive: First-timer reflections2015-11-04T19:17:31+00:00
http://www.retailingtoday.com/article/sxsw-exclusive-first-timer-reflections
jerrykingSXSW LBMA location_based_services retailers conferences Austin restaurants customer_experience stickiness one-on-one personalization in-storehttps://pinboard.in/https://pinboard.in/u:jerryking/b:d66b99d5484e/All hail the hashtag: How retailers are drawing you in, one Facebook post at a time - The Globe and Mail2015-10-04T17:19:10+00:00
http://www.theglobeandmail.com/life/fashion-and-beauty/fashion/all-hail-the-hashtag-how-retailers-are-drawing-you-in-one-facebook-post-at-a-time/article26584323/
jerrykingsocial_media Retail_3.0 Marina_Strauss retailers millennials Instagram Facebook e-commerce bricks-and-mortar digital_influencers imagery event-driven product_launches selfies in-store footwear eye-catchinghttps://pinboard.in/https://pinboard.in/u:jerryking/b:18446e9ff930/Hoxton Analytics: Counting footfall for retailers - FT.com2015-09-09T18:11:49+00:00
http://www.ft.com/intl/cms/s/0/44025b82-530b-11e5-b029-b9d50a74fd14.html#axzz3lGP1HOCO
jerrykingretailers analytics foot_traffic privacy in-storehttps://pinboard.in/https://pinboard.in/u:jerryking/b:4a380e44c793/Brands Get Creative with Holiday Pop Up Stores - CMO Today - WSJ2014-12-28T21:02:48+00:00
http://blogs.wsj.com/cmo/2014/12/03/brands-get-creative-with-holiday-pop-up-stores/
jerrykingpop-ups brands Christmas retailers customer_experience kiosks uniqueness lifestyles in-store breakthroughshttps://pinboard.in/https://pinboard.in/u:jerryking/b:9da4d3c9c82d/Same-Day Service for Online Shoppers: More Home Delivery, In-Store Pickup - WSJ2014-12-11T18:48:53+00:00
http://www.wsj.com/articles/same-day-service-for-online-shoppers-more-home-delivery-in-store-pickup-1418149553?tesla=y&mg=reno64-wsj
jerrykingretailers logistics e-commerce speed delivery Deliv same-day omnichannel Bloomingdale’s Neiman_Marcus web rooming BOPIS home-delivery in-store Macy'shttps://pinboard.in/https://pinboard.in/u:jerryking/b:18e0a996d616/Retailers compete with Amazon: Lowes Foods2014-07-11T17:44:20+00:00
http://www.cnbc.com/id/101829438?__source=ft&par=ft
jerrykingretailers grocery supermarkets branding Lowes_Foods digital_media shopping_experience web_video contra-Amazon experiential_marketing e-commerce Amazon Disney theme_parks in-store nonvisualhttps://pinboard.in/https://pinboard.in/u:jerryking/b:084f85dcfb32/Aldo seizes ‘put up or shut up’ moment for shoes - The Globe and Mail2014-07-05T13:02:03+00:00
http://www.theglobeandmail.com/report-on-business/industry-news/marketing/aldo-seizes-put-up-or-shut-up-moment-for-shoes/article17139623/#dashboard/follows/
jerrykingAldo shoes retailers e-commerce marketing analytics data Susan_Krashinsky SHoeMint ShoeDazzle Zappos customer_insights consumer_research contextual seminal_moments consumer_behavior in-store footwear put_up-or-shut_uphttps://pinboard.in/https://pinboard.in/u:jerryking/b:dd877b4e64f8/Music and Passion2014-04-02T19:40:41+00:00
https://notes.pinboard.in/u:jerryking/8afd0bfab3e69cfcc3cc
jerrykingLatin music brands in-store beershttps://notes.pinboard.in/https://pinboard.in/u:jerryking/b:6761300abc21/Nabbing grocery shoppers where it counts most – at the store shelf2012-06-12T12:45:33+00:00
http://www.theglobeandmail.com/report-on-business/nabbing-grocery-shoppers-where-it-counts-most-at-the-store-shelf/article4249289/
jerryking>purchasing decisions<< are being made, compared with 70% in 1995.]]>grocery Marina_Strauss Unilever CPG Kraft in-store shelf_space purchase_decisionshttps://pinboard.in/https://pinboard.in/u:jerryking/b:dd53574edb52/Take that washer for a spin (cycle) first2012-04-21T02:09:40+00:00
http://search.proquest.com.ezproxy.torontopubliclibrary.ca/docview/383814549/abstract?source=fedsrch&accountid=14369
jerrykingProQuest Marina_Strauss Maytag experience experiential_learning retailers in-storehttps://pinboard.in/https://pinboard.in/u:jerryking/b:174f4d43b24b/In a Shift, Marketers Beef Up Ad Spending Inside Stores - WSJ.com2011-08-24T14:21:06+00:00
http://online.wsj.com/article/0,,SB112725891535046751,00.html
jerrykingdigital_signage P&G marketing in-store advertising_agencies market_research LBMAhttps://pinboard.in/u:jerryking/b:5b11f9af9325/Local Online Advertising: A Primer2010-07-20T16:39:32+00:00
http://proquest.umi.com/pqdweb?did=1462109571&sid=1&Fmt=4&clientId=11263&RQT=309&VName=PQD
jerrykingProQuest local_advertising City_Voice small_business franchising Yellow_Pages consumer_research primers in-storehttps://pinboard.in/u:jerryking/b:20081b80bbaf/ANALYSIS & COMMENTARY How To Forge A High-Tech Marriage Between Primary Care And Population Health2010-05-24T11:53:41+00:00
http://content.healthaffairs.org/cgi/content/abstract/29/5/1004
jerrykinghealth_informatics healthcare innovation in-store public_health precision_medicine wearableshttps://pinboard.in/u:jerryking/b:a1cfa6e3cd82/How Technology Is Changing the Face of Innovation - WSJ.com2009-08-17T03:42:33+00:00
http://online.wsj.com/article/SB10001424052970204830304574130820184260340.html
jerrykinginnovation science_&_technology Markiter experimentation Erik_Brynjolfsson Michael_Schrage books accelerated_lifecycles in-store unimaginablehttps://pinboard.in/u:jerryking/b:77b3b00886b4/