Pinboard (jerryking)
https://pinboard.in/u:jerryking/public/
recent bookmarks from jerrykingThe Safe Path Rarely Leads to Greatness - Friday Forward2024-02-09T15:29:07+00:00
https://robertglazer.substack.com/p/divergent-path-ashley-caldwell
jerryking>bold<< choice: she left school, quit gymnastics and went all-in on ski aerials training.
Today, more than ever, there is a ton of pressure on kids and young adults to follow “The Path” [i.e. = "traditional paths"] —getting perfect grades, attending the best universities, and grinding to get a high-paying job in medicine, law, finance or something similarly prestigious. >>Risk-taking<< and >>bold decision<>greatness<< or deep >>fulfillment<< [i.e. = "mybestlife"}. Instead, greatness requires matching passion with talent, taking >>calculated risks<< and being willing to be a >>non-conformist<<.
>>Dan Pink<<, author of The Power of Regret, found in his research that what we >>regret<< most in life are not the things we did, but the things we did not do. I suspect that many of the people who followed The Path regretfully look back on opportunities they passed up on out of fear of falling behind—the venture they were afraid to start, the opportunity to live abroad they declined, or the high upside job they avoided that could’ve led to better work-life balance and earlier financial security.
Sometimes the safe and easy path is not the right one. Had Ashley listened to those who warned her not to disrupt her promising status quo, it’s very unlikely she would have found a new passion and reached the **top of her field**.
Plus, Ashley’s career didn’t end with skiing. Partially to disprove the people who told her chasing her dreams and getting an education were mutually exclusive, she went on to earn two master’s degrees and recently took a job in private equity.
Ashley’s story is a reminder that the bolder path, while not always easy or devoid of setbacks, will often take you to the more rewarding destination.
Quote of The Week
“Two roads diverged in a wood, and I took the one less traveled by, and that has made all the difference.” - >>Robert Frost<<
]]>advice athletes_&_athletics boldness books calculated_risks choosing_the_harder_path Dan_Pink fulfillment gymnastics greatness high-risk mybestlife non-conformity Olympians originality perfectionism personal_sacrifice playing_it_safe quotes regrets risk-taking Robert_Glazer skiing top_performers traditional_paths YOLO young_people Robert_Frosthttps://pinboard.in/https://pinboard.in/u:jerryking/b:2ae342c658ab/Shopify Bulks Up Online Fulfillment Logistics Services2023-02-14T03:23:00+00:00
https://www.wsj.com/articles/shopify-bulks-up-online-fulfillment-logistics-services-11675891353?mod=hp_minor_pos13
jerrykingdelivery_services distribution_channels e-commerce fulfillment logistics Shopifyhttps://pinboard.in/https://pinboard.in/u:jerryking/b:b275a527bb2f/What Happened When the Olive-Oil Startup Apologized2023-01-18T21:17:14+00:00
https://www.wsj.com/articles/sorry-graza-olive-oil-apology-11673476845?mod=business_major_pos1
jerryking>growing pains<< of a startup when it struggled to keep up with the demand of its first holiday season. Orders came faster than expected [i.e. = "demand spikes"] after the olive oils were featured in hundreds of gift guides. Customers felt deceived when they ordered three sets, expecting they would get three separate packages of Sizzle and Drizzle, only to receive a single box of six loose bottles. Some came dented. Others came with a peeling logo. Stragglers came late after a blizzard and bomb cyclone delayed shipments. It wasn’t exactly a crisis, but Mr. Benin wasn’t proud of Graza’s performance, and he took responsibility.
“Hello very important Graza person,” he wrote on Dec. 29. “I’ll try to keep things brief as we all have better things to do than read long emails from your favorite olive oil company.” ......his brief email was 835 words. Mr. Benin outlined the most frequent complaints, explained the ones he could and said he was sorry for all of them. It didn’t matter that many satisfied customers would be perplexed by his email or that he was disclosing problems most of them hadn’t noticed. This was the closest he could get to sending 35,544 handwritten notes of apology.
Marjorie Ingall, the co-author of the new book “Sorry, Sorry, Sorry,” has written about apologies for a decade on the blog SorryWatch and says the rules are the same for adults, children, airlines and olive-oil startups:
1. Say you’re sorry.
2. For what you did.
3. Show you understand why it was bad.
4. Only explain if you need to; don’t make excuses.
5. Say why it won’t happen again.
6. Offer to make up for it.
The most effective apologies come with a financial cost,
There was something unconventional about the most conventional part of Graza’s apology. Instead of rounding up to $5, the company provided anyone who ordered bottles in the past two months with a promo code for $4.43, which Mr. Benin said was the most it could afford. That weirdly specific number suggested it really was. In other words, giving less earned more trust with customers.
The curious thing about a >>memorable<< apology is that it can leave a company in a better position than before it had any reason to apologize.
]]>apologies atonement business demand_spikes empathy fulfillment growing_pains olive_oils psychology small_business start_ups memorablenesshttps://pinboard.in/https://pinboard.in/u:jerryking/b:90da7f4f4509/Retail trends include downsizing, outsourcing packing and shipping of online orders2022-11-03T01:53:13+00:00
https://www.theglobeandmail.com/business/industry-news/property-report/article-retail-trends-include-downsizing-outsourcing-packing-and-shipping-of/
jerryking>“It’s not about online or bricks and mortar,” he adds. “It’s how those things work together.”<<
]]>e-commerce fulfillment IKEA retailers small_formats third-party urban warehouses big-box bricks-and-mortar physical_retail small_spaces store_footprintshttps://pinboard.in/https://pinboard.in/u:jerryking/b:86598bad917b/Micro-Warehouse Provider Pivots as Retail Consumer Market Shifts2022-10-02T18:25:36+00:00
https://www.wsj.com/articles/micro-warehouse-provider-pivots-as-retail-consumer-market-shifts-11664357402?mod=hp_minor_pos14
jerryking> Fabric says retailers are looking for automation around stores rather than new fulfillment centers as pandemic-driven distribution strategies change <<
An operator of small, automated distribution centers in densely populated areas is cutting its workforce and shifting its business strategy as grocers and retailers shift their focus to automated fulfillment operations inside stores.......Israel-based robotics startup Get Fabric Ltd., which has placed so-called microfulfillment centers in New York City and Dallas, is focusing on selling its warehouse automation platform rather than building more specialized small distribution sites. Chief Executive Avi “Jack” Jacoby said Fabric’s customers wanted to use its technology in their existing real estate rather than in new facilities........“They were telling us, ‘We understand that you’re trying to sell service, but what we want is to power your platform, or your system, with our teams on our premises,’” Mr. Jacoby said. “A large retailer, especially a grocery, they do not want anyone between them and the end customer.”.......Fabric’s pivot suggests that the market for microfulfillment centers, which expanded during the pandemic as online retail sales demand grew and companies looked for ways to deliver goods to customers faster, is ebbing as merchants hone their ability to use their stores to fill online orders........Some companies leased vacant retail spaces for use as “dark stores” for fulfillment and delivery, while others opened smaller warehouses near population centers. The sites make heavy use of robotics to make the most efficient use of limited and expensive urban real estate.
The shift makes the niche logistics business the latest to see a business strategy that gained traction during the Covid-19 pandemic lose its momentum as consumers have resumed prepandemic buying habits. That has some retailers rethinking their heavy investments in online fulfillment........retailers have also fine-tuned strategies for fulfilling online orders that aren’t built around adding distribution centers. That includes delivering from stores and the “buy-online, pick-up-in-store” approach.......“There may be even some erosion of that microfulfillment model because a lot of consumers have now shown that they’re willing to pick things up from stores,”.........more big-box retailers are shifting their attention to store fulfillment. Many retailers and grocers “at least think more of their fulfillment will come out from stores, and many will actually look to shift all of their fulfillment from stores,”
Fabric, founded in Tel Aviv in 2015, expanded over the past two years as homebound consumers placed more orders online and companies in turn looked for ways to rapidly speed up their e-commerce fulfillment.
Other companies focused on online grocery and retail fulfillment say their business is growing as they work with stores to build more efficient fulfillment operations.
Takeoff Technologies Inc., a microfulfillment system provider, expanded its business in the past year, said co-founder and Chief Executive Max Pedró. The company installs automation to help grocers, pharmacies and other stores fill online orders.
It has 23 sites running compared with 17 last year, with another 115 in the pipeline, Mr. Pedró said. Takeoff works with grocers including ShopRite, owned by Wakefern Food Corp., and Albertsons and Safeway, owned by Albertsons Cos.
]]>automation BOPIS distribution_centres fulfillment grocery home-delivery microfulfillment microwarehouses pandemic-driven retailers supermarkets warehouseshttps://pinboard.in/https://pinboard.in/u:jerryking/b:e55b735f7b0c/Amazon has a rest-of-the-world problem2022-07-04T18:35:16+00:00
https://www.economist.com/business/2022/06/16/amazon-has-a-rest-of-the-world-problem
jerryking>The Everything Store now has too much of everything<<
As every wartime quartermaster knows, it is only when things go really wrong [i.e. = "misfirings"] that you get noticed—or shot. The same is true in the logistics business. That is why it made news recently that Dave Clark, Amazon’s former logistician-in-chief, left the Seattle-based online giant to become C of Flexport, a shipping-software company. His departure comes just as Amazon is deluged with overcapacity in its vast warehousing and distribution business........Dave Clark is now propping up firms battling to get to grips with global supply chains. In doing so, Mr Clark leaves behind him a severe headache for Andy Jassy, Amazon’s boss. The titan of e-commerce is not just overbuilt and overstaffed. For the first time in its 28-year history it is in the midst of an inflationary whirlwind, which is playing havoc with its ability to predict the future. The situation is bad enough in Amazon’s American heartland. It is worse in its operations elsewhere. That makes it harder to fix..............When looking at Amazon, most attention is paid to its North American retail business—mainly the United States, but also Canada and Mexico. It accounts for the vast bulk of sales, almost 60% in the first quarter. The hinterland, which is to say its international business [i.e. = "ROTW"], includes dozens of countries, from Japan to India, parts of western Europe and elsewhere, that punch well below their weight........collectively they contribute just 25% of Amazon’s overall sales. Amazon Web Services, the fast-growing cloud business, makes up the rest.........Unsurprisingly, then, Amazon’s frenetic logistics drive in the past two years began at home. Since the early days of the covid-19 pandemic, the firm realized that lockdowns would fuel demand for online shopping. It threw caution to the wind and went on a domestic warehouse-building and hiring binge. In two years........Amazon created as much fulfilment square footage as Walmart, America’s ubiquitous supermarket giant, has built in half a century.......Its logistics business, started only in 2014, has leapfrogged FedEx and is catching up with ups. Amazon’s total workforce almost doubled after 2019, to 1.6m. The feat was a Herculean one—with Hydra-headed >>consequences<< when inflation and covid-19’s contagious Omicron variant hit. In round numbers, overbuilding, overstaffing and inflation each added $2bn to Amazon’s costs in the first quarter, year on year, driving it into the red.
The next epic task is to >>squeeze those costs out<<.
This is where the rest of the world becomes a big problem. For >>cost control<< may prove harder abroad than at home. Although Amazon says it will keep building American fulfilment centres, it plans to sublease some of the space until demand recovers. It also hopes to reduce staffing through attrition and allow third-party sellers to use some of the spare capacity. It assumes that domestic retail growth will pick up later this year. Prologis, the world’s largest warehouse operator (and a big supplier to Amazon), showed similar faith in the future on June 13th when it agreed to buy Duke Realty, an American rival, for $26bn.
Outside the United States, such optimism becomes harder to sustain. Amazon’s international business is, as in America, awash with overcapacity. But whereas North American sales grew by 8% year on year in the first quarter, in the rest of the world they shrank by 6%. Worse, in some big foreign markets, such as Britain and Germany, conditions may be deteriorating. ........ overall e-commerce penetration is shrinking in Britain and mainland Europe for the first time in years. Consumer confidence is plummeting. Europe’s woes may be exacerbated by its proximity to the war in Ukraine. They may also be a harbinger of trouble in America.
Deep-seated problems in these non-American markets were easy to make light of when business was booming, but loom larger now:
(1) The biggest is >>profitability<<. Amazon’s international operations are almost perennially loss-making, mainly because of the huge amounts of cash it is ploughing into expansion; the losses were particularly severe in the first three months of this year.
(2) >>Spending power<<.......Amazon sells $881-worth of stuff and services a year for every American. No other country comes close; the figure is $436 in Britain, $97 in Italy and $13 in Mexico.
(3) In the poorer regions where the company operates, such as India and Latin America, the >>infrastructure<< is shoddy and local competition intense. That makes it look like it is throwing good money after bad.
Amazon says it intends to continue its international expansion. It believes the slowdown in e-commerce penetration in Europe is partly a reaction to excessive dependence on online shopping during lockdowns. And whatever happens to the world economy, Amazon is confident that the structural shift from offline to online commerce is real and permanent.
Cutting down the Amazon
When Jeff Bezos was running the company he founded, few would have second-guessed such assumptions. But this is new leadership in turbulent times. Mr Jassy, who took the helm less than a year ago, is still on probation. If Amazon’s forecasts are correct, pretty soon the successor to Mr Clark will be building yet more warehouses and Amazon will be back to the races. If they are wrong, the newish CEO may have little choice but to consider reducing Amazon’s exposure to some of the more peripheral parts of its hinterland. Would he have the guts?
]]>Amazon Andy Jassy beyondtheU.S. challenges consequences cost-controls COVID-19 distribution e-commerce hiring infrastructure lockdown logistics North_America overbuilt overcapacity overstaffing pandemics profitability Prologis retailers ROTW spending_power supply_chains third-party Ukraine warehouses squeezing_out_costs fulfillment misfireshttps://pinboard.in/https://pinboard.in/u:jerryking/b:c0bb472cad36/The Technology That’s Helping Companies Thrive Amid the Supply-Chain Chaos - WSJ2022-02-14T06:07:39+00:00
https://www.wsj.com/articles/supply-chain-technology-attabotics-misfits-11644612773?mod=wsjhp_columnists_pos3
jerrykingAttabotics automation chaos Christopher_Mims delivery_services food_waste fulfillment grocery job_displacement microfulfillment Misfits_Market robotics software store_footprints supermarketshttps://pinboard.in/https://pinboard.in/u:jerryking/b:1aa4df51bcfb/The Way Amazon Uses Tech to Squeeze Performance Out of Workers Deserves Its Own Name: Bezosism - WSJ2021-10-25T01:39:55+00:00
https://www.wsj.com/articles/the-way-amazon-uses-tech-to-squeeze-performance-out-of-workers-deserves-its-own-name-bezosism-11631332821
jerrykingalgorithms Amazon Bezosism Christopher_Mims data_driven dystopian e-commerce fulfillment Jeff_Bezos manual_labor order_management_system organizational_culture productivity surveillance_profiteers warehouseshttps://pinboard.in/https://pinboard.in/u:jerryking/b:2482907a4199/Why tech investors want to pay for your groceries | Financial Times2021-05-04T14:57:31+00:00
https://www.ft.com/content/8f8b3d61-8fd4-4dd4-ae9e-d0c7b69e5234
jerrykinge-grocery grocery supermarkets warehouses cold_storage convenience_stores fulfillment last_mile small_spaceshttps://pinboard.in/https://pinboard.in/u:jerryking/b:446842a6ee0c/The pandemic tech boom is reshaping our cities2021-01-12T21:47:51+00:00
https://www.ft.com/content/40c3a928-6faf-4746-903d-3a114aac3878
jerrykingAmazon automation commercial_kitchens couriers dark_stores Deliveroo delivery_services DoorDash dotcom e-commerce food home-delivery infrastructure last_mile lockdown logistics Ocado on-demand restaurants Uber Uber_Eats warehouses virtual_restaurants freelancing fulfillment capital-intensity precarious cities parking electric_carshttps://pinboard.in/https://pinboard.in/u:jerryking/b:ca692fd4adc2/Robots from Estonia boost supermarket spirits during pandemic2020-05-30T11:08:56+00:00
https://www.ft.com/content/f2875a4c-943b-11ea-899a-f62a20d54625
jerrykingartificial_intelligence automation BOPIS Cleveron Covid-19 delivery_services Estonia e-commerce e-grocery grocery home-delivery last_mile logistics Ocado pandemics retailers robotics shifting_tastes shopping_habits smart_lockers software Starship supermarkets Tesco touch-free trial_&_error warehouses fulfillment behind-the-scenes eye-catchinghttps://pinboard.in/https://pinboard.in/u:jerryking/b:299076866a3a/Online Grocers Are Getting a Preview of Their Future;2020-03-27T18:44:39+00:00
https://notes.pinboard.in/u:jerryking/3ca95b1a1e8c6cf08e63
jerrykingCOVID-19 crisis e-commerce e-grocery fulfillment grocery home-delivery retailers supermarketshttps://notes.pinboard.in/https://pinboard.in/u:jerryking/b:de850c001945/Grocery Delivery Goes Small With Micro-Fulfillment Centers - WSJ2020-01-28T19:39:17+00:00
https://www.wsj.com/articles/grocery-delivery-goes-small-with-micro-fulfillment-centers-11580121002?mod=hp_minor_pos13
jerrykinghome-delivery warehouses grocery fulfillment microfulfillment microwarehouseshttps://pinboard.in/https://pinboard.in/u:jerryking/b:f67333631d95/Prime Power: How Amazon Squeezes the Businesses Behind Its Store - The New York Times2019-12-22T20:11:14+00:00
https://www.nytimes.com/2019/12/19/technology/amazon-sellers.html?action=click&module=Well&pgtype=Homepage§ion=Technology
jerrykingAmazon Amazon_Prime antitrust e-commerce fulfillment Jeff_Bezos logistics monopoly_power one-stop_shop retailers supply_chain_squeeze unpredictability warehouseshttps://pinboard.in/https://pinboard.in/u:jerryking/b:f6b79f8e31df/Micro-Fulfillment: Venture Cap's Big Warehouse Play Is Playing Small - Investable Universe2019-11-24T02:44:46+00:00
https://investableuniverse.com/2019/10/24/microfulfillment/?fbclid=IwAR3ard5kkNgZmRyahSAB2wal0PCIHeHCK-5urxW7AbNHiw0FBeU_Y_4N-wI
jerrykingwarehouses fulfillment grocery home-delivery microfulfillment microwarehouseshttps://pinboard.in/https://pinboard.in/u:jerryking/b:4857d38dd6a8/How FleetOptic’s data analytics smooth the last mile of a parcel’s journey2019-11-05T16:28:55+00:00
https://www.theglobeandmail.com/business/rob-magazine/article-how-fleetoptics-data-analytics-smooth-the-last-mile-of-a-parcels/
jerrykinganalytics data data_driven delivery distribution e-commerce last_mile logistics retailers delivery_networks delivery_services distribution_centres FleetOptics fulfillment package_delivery same-day start_ups shipping third-party traceability tracking trucking warehouseshttps://pinboard.in/https://pinboard.in/u:jerryking/b:128e726d94f3/E-Commerce Made Warehouses Hot. Trade War Could Cool Them Down. - WSJ2019-09-17T18:30:38+00:00
https://www.wsj.com/articles/e-commerce-made-warehouses-hot-trade-war-could-cool-them-down-11568718000?mod=hp_major_pos6
jerrykinge-commerce trade_wars warehouses fulfillmenthttps://pinboard.in/https://pinboard.in/u:jerryking/b:6422a59d2cff/Now bigger than eBay, Shopify sets its sights on Amazon2019-08-20T07:17:35+00:00
https://www.ft.com/content/c72ae0f0-c036-11e9-b350-db00d509634e
jerrykingAmazon e-commerce logistics retailers Shopify Tobias_Lütke fulfillmenthttps://pinboard.in/https://pinboard.in/u:jerryking/b:d92cffc7efd0/Shopify to launch warehouse network for merchant clients2019-06-19T23:09:02+00:00
https://www.theglobeandmail.com/business/article-shopify-to-launch-warehouse-network-for-merchant-clients/
jerrykingwarehouses Shopify fulfillment shippers Amazon e-commercehttps://pinboard.in/u:jerryking/b:1bc02387af24/Amazon (sub)prime - Part II2019-04-03T22:45:30+00:00
https://ftalphaville.ft.com/2019/04/03/1554287401000/Amazon--sub-prime---Part-II/
jerrykingAmazon Amazon_Prime barcodes commingling contamination counterfeits customer_satisfaction dark_side delivery_times e-commerce fulfillment knockoffs logistics on-demand quality retailers risks rogue_actors shipping speed supply_chains third-party vulnerabilities warehouses product_returns product_reviews inventorieshttps://pinboard.in/https://pinboard.in/u:jerryking/b:de9a0b4f283e/Amazon (sub)Prime? - Part I2019-04-03T22:20:26+00:00
https://ftalphaville.ft.com/2019/03/20/1553085361000/Amazon--sub-Prime-/
jerrykingAmazon Amazon_Prime barcodes commingling counterfeits customer_satisfaction dark_side delivery_times e-commerce fulfillment logistics on-demand retailers risks rogue_actors shipping speed supply_chains third-party vulnerabilities warehouses quality knockoffs contamination inventorieshttps://pinboard.in/https://pinboard.in/u:jerryking/b:e39b67a1a021/Walmart U.S. toughens delivery demands | News2019-03-14T15:27:51+00:00
https://www.grocerybusiness.ca/news/walmart-u-s-toughens-delivery-demands
jerrykingon-time penalties supply_chains Wal-Mart supply_chain_squeeze grocery supermarkets delivery_times fulfillmenthttps://pinboard.in/https://pinboard.in/u:jerryking/b:c5bb75da19e6/This Thriving City—and Many Others—Could Soon Be Disrupted by Robots - WSJ2019-02-10T11:05:34+00:00
https://www.wsj.com/articles/here-are-the-u-s-cities-most-likely-to-be-disrupted-by-robots-11549688401?mod=hp_featst_pos1
jerrykingartificial_intelligence automation Christopher_Mims disruption distribution_centres Florida precarious productivity robotics cities clusters geographic_concentration manual_dexterity fulfillment Ocado warehouses hyper-concentrations shipping_containershttps://pinboard.in/https://pinboard.in/u:jerryking/b:d76b24b0ff99/Is This Tech Company the Future of Cold Storage for Food?2019-01-26T21:43:26+00:00
https://www.fool.com/investing/2017/04/24/is-this-tech-company-the-future-of-cold-storage-fo.aspx
jerrykingcold_storage future Industrial_Internet logistics fulfillment IoT warehouseshttps://pinboard.in/https://pinboard.in/u:jerryking/b:976d4659d1e6/The Prime Effect: How Amazon’s Two-Day Shipping Is Disrupting Retail2018-09-21T18:44:07+00:00
https://www.wsj.com/articles/the-prime-effect-how-amazons-2-day-shipping-is-disrupting-retail-1537448425?mod=hp_major_pos17
jerrykingAmazon Amazon_Prime arms_race delivery_times disruption e-commerce free fulfillment retailers same-day shipping warehouses third-partyhttps://pinboard.in/https://pinboard.in/u:jerryking/b:c3fce95eedb1/Delivery charges cost online retailers dear | Financial Times2018-08-25T18:14:02+00:00
https://www.ft.com/content/fd88f556-70bc-11e5-9b9e-690fdae72044#comments-anchor
jerrykingAsda BOPIS delivery economics e-commerce fulfillment grocery marketing retailers shipping supermarkets Tesco United_Kingdom third-party customer_satisfactionhttps://pinboard.in/https://pinboard.in/u:jerryking/b:17843f4d6477/Amazon’s Ripple Effect on Grocery Industry: Rivals Stock Up on Start-Ups2018-08-21T23:19:42+00:00
https://www.nytimes.com/2018/08/21/technology/amazon-grocery-boxed-aeon.html
jerryking>meal kit<< start-up, said the Amazon-Whole Foods deal had immediately changed his discussions with grocery chains. Meal kit companies have a checkered record. But the grocery companies saw an opportunity to use Plated’s data and research on recipes and taste preferences......Most of the big grocers “have wanted to kill us, partner with us, invest in us or buy us — all probably in the course of the same conversation,”......The ownership structure allows Boxed to license its technology to its retail competitors in the United States as they try to become more digital. The company is in talks with 10 or so potential partners for various pieces of its technology. They include mobile app technology, personalization software, a packing algorithm that maximizes space in shipping boxes, software that tracks item expiration dates, >>order management software<< and warehouse robotics automation........Grocery delivery is difficult to do affordably, but tech-driven efficiencies like those developed by Boxed, Amazon and others have forced change on the industry.
“Consumers want convenience and will pay more for it,]]>Amazon bricks-and-mortar e-commerce home-delivery partnerships retailers same-day start_ups the_Great_Game Whole_Foods fulfillment grocery supermarkets ripple_effects e-grocery AmazonFresh last_minute wake-up_calls BOPIS consumer_needs meal-kits order_management_system customers’_needshttps://pinboard.in/https://pinboard.in/u:jerryking/b:6d04ef23df3f/Inside FreshDirect’s Big Bet to Win the Home-Delivery Fight - WSJ2018-07-20T16:37:58+00:00
https://www.wsj.com/articles/inside-the-food-fight-over-home-delivery-1531906200?mod=hp_minor_pos15
jerrykingalgorithms Amazon big_bets cold_storage distribution_centres distribution e-commerce food FreshDirect grocery home-delivery infrastructure Kroger logistics perishables retailers software supermarkets Target Wal-Mart warehouses fulfillment same-day piling_on last_mile shelf_life squeezing_out_costshttps://pinboard.in/https://pinboard.in/u:jerryking/b:9ad0ea7ea461/Produce or Else: Wal-Mart and Kroger Get Tough With Food Suppliers on Delays2017-11-27T17:18:48+00:00
https://www.wsj.com/articles/wal-mart-kroger-impose-more-fines-on-suppliers-for-missed-deliveries-1511784000
jerryking>on time<<, or pay the price.
Food retailers want their suppliers to resolve the persistent problem of >>delayed<< or incomplete deliveries, which they say costs them millions of dollars a year in lost sales and overtime pay. Retailers used to give suppliers more leeway, since any number of factors [i.e. = "multifactorial"]—bad weather, a surge in demand, technology malfunctions—can foil deliveries of cereal, cheese, candy and other packaged goods from warehouses scattered around the country.
But now as traditional grocers battle Amazon.com Inc. and other online retailers that prioritize delivery speed, as well as price-cutting discounters, more are taking a strict line with suppliers, telling them >>on-time<< deliveries will translate directly into more sales and profits.
Delayed deliveries can leave holes on store shelves. Sales of some $75 billion a year are lost [i.e. = "forfeited sales"] because products are **out of stock** or unsalable for other reasons, according to the Food Marketing Institute, a trade organization. That is about 10% of annual grocery sales industry-wide at a time when sales growth is hard to come by. “It’s a massive opportunity from a financial and customer standpoint,” .....The country’s biggest grocers are leading the charge. >>Kroger<< is fining suppliers $500 for every order that is more than two days late to any of its 42 warehouses, and >>Wal-Mart<< Stores Inc. is charging suppliers monthly fines of 3% for deliveries that don’t arrive exactly on time, according to the retailers. They began issuing the fines in August........Wal-Mart has signaled it could do more than levy fines if problems persist. Charles Redfield, executive vice president of food for Wal-Mart U.S., told suppliers they could also lose >>shelf space<< if they don’t solve their delivery issues, according to people in attendance at a supplier meeting earlier this year. Retailers can threaten suppliers with loss of promotional space in stores, analysts said.....**Packaged-goods companies** are straining to keep up with the demands and remain in the good graces of retailers. They need GPS trackers and software to adjust routes in real time. Filling full orders fast is also challenging, since many manufacturers house items all over the country. That is particularly true for refrigerated items needing costly cold storage—which has fueled investments in more >>fulfillment<< centers......“Shipping complete orders on time is a completely reasonable request but turns out it’s harder than it sounds.”...]]>Wal-Mart Kroger grocery supermarkets supply_chains retailers delays food shipping Amazon cold_storage penalties delivery_times fulfillment CPG Kraft_Heinz P&G on-time shelf_space supply_chain_squeeze forfeited_sales stockouts ultimatums multifactorialhttps://pinboard.in/https://pinboard.in/u:jerryking/b:ae417879281c/Workers: Fear Not the Robot Apocalypse - WSJ2017-09-06T02:47:51+00:00
https://www.wsj.com/articles/workers-fear-not-the-robot-apocalypse-1504631505
jerrykingAmazon hubs robotics automation Greg_Ip fulfillmenthttps://pinboard.in/https://pinboard.in/u:jerryking/b:83a735b45eb6/The High-Speed Trading Behind Your Amazon Purchase - WSJ2017-03-28T01:39:15+00:00
https://www.wsj.com/articles/the-high-speed-trading-behind-your-amazon-purchase-1490532110?mod=trending_now_2
jerrykingfulfillment Amazon pricing back-office third-party bots algorithms flash_crashes competition retailers e-commerce product_category private_labels stockmarkets eBay Wal-Mart Jet Christopher_Mims unseenhttps://pinboard.in/https://pinboard.in/u:jerryking/b:3eb7169b291f/Inside Amazon: Wrestling Big Ideas in a Bruising Workplace - The New York Times2015-08-18T02:19:11+00:00
http://www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in-a-bruising-workplace.html?ribbon-ad-idx=6&rref=business&module=ArrowsNav&contentCollection=U.S.&action=keypress®ion=FixedLeft&pgtype=article
jerrykingworkplaces work_life_balance Amazon data_driven Jeff_Bezos white-collar accountability post-mortems Communicating_&_Connecting teams blaming_fingerpointing organizational_culture e-commerce staying_hungry fulfillment Darwinianhttps://pinboard.in/https://pinboard.in/u:jerryking/b:08dff27938aa/For UPS, E-Commerce Brings Big Business and Big Problems - WSJ2014-09-14T16:21:32+00:00
http://online.wsj.com/articles/for-ups-e-commerce-brings-big-business-and-big-problems-1410489642?mod=WSJ_article_EditorsPicks
jerrykingAmazon disruption UPS e-commerce supply_chains logistics free fulfillmenthttps://pinboard.in/https://pinboard.in/u:jerryking/b:91463f2693c3/Amazon, in Threat to UPS, Tries Its Own Deliveries - WSJ.com2014-04-28T10:12:21+00:00
http://online.wsj.com/news/articles/SB10001424052702304788404579521522792859890?mod=WSJ_article_EditorsPicks
jerrykingAmazon logistics UPS supply_chains fulfillmenthttps://pinboard.in/https://pinboard.in/u:jerryking/b:13cc41b6d8e7/The Race for Faster Delivery of Everything - Corporate Intelligence - WSJ2013-12-12T10:58:46+00:00
http://blogs.wsj.com/corporate-intelligence/2013/12/11/the-race-for-faster-delivery-of-everything/?mod=WSJ_corp_intel&mod=WSJ_corp_intel
jerrykingdelivery time-based Amazon AmazonFresh supply_chains UPS EBay EBay_Now shippers perishables logistics delivery_times speed fulfillment same-day delivery_services fast-pacedhttps://pinboard.in/https://pinboard.in/u:jerryking/b:1496b657370a/In War for Same-Day Delivery, Racing Madly to Go Last Mile - NYTimes.com2013-11-25T02:26:25+00:00
http://www.nytimes.com/2013/11/24/technology/in-war-for-same-day-delivery-racing-madly-to-go-last-mile.html?&pagewanted=all
jerrykingAmazon eBay eBay_Now concierge_services instant_gratification last_mile distribution_channels work_ethic urgency same-day delighting_customers hourly_workers labor-intensive home-delivery fulfillment shippers delivery_networks package_deliveryhttps://pinboard.in/https://pinboard.in/u:jerryking/b:7273a27b54fe/In a Routine Business, Extra Service Pays Off - WSJ.com2012-06-22T03:38:33+00:00
http://online.wsj.com/article/SB110238680666892874.html
jerrykingcall_centres fulfillment Paulette_Thomashttps://pinboard.in/https://pinboard.in/u:jerryking/b:b5f824b9af17/6 Tips for Building a Web-Based Store - WSJ.com2011-12-10T08:01:29+00:00
http://online.wsj.com/article/SB10001424052970203413304577088902478632204.html?mod=WSJ_hps_sections_smallbusiness
jerrykingtips e-commerce websites fulfillment third-party Shopify Amazon howto JCKhttps://pinboard.in/https://pinboard.in/u:jerryking/b:09cb23bda60b/How to Ship Anything2010-11-16T05:56:36+00:00
http://www.joelonsoftware.com/articles/HowToShipAnything.html
jerrykinghowto delivery_services fulfillment Joel_Spolsky shippers shippinghttps://pinboard.in/u:jerryking/b:996abbba10f3/