https://pinboard.in/u:jbreazeale/public/ recent bookmarks from jbreazeale 2009-08-19T02:30:33+00:00 http://newmarketinglabs.com/article.html?a=The-Power-of-a-Note jbreazeale essay etiquette relationships customer+service business https://pinboard.in/u:jbreazeale/b:5e6cc3d86fc1/ 2008-05-22T14:21:52+00:00 http://discussionleader.hbsp.com/taylor/2008/05/wy_zappos_pays_new_employees_t.html jbreazeale via:kottke via:hbs business customer+service strategy marketing https://pinboard.in/u:jbreazeale/b:da692cfef180/ 2008-05-18T02:20:15+00:00 http://feeds.feedburner.com/~r/CommonCraft/~3/288272623/being-lightweight-working-clients jbreazeale via:commoncraft business customer+service entrepreneur howto https://pinboard.in/u:jbreazeale/b:63ecfcd46529/ 2008-04-19T01:31:02+00:00 http://levite.wordpress.com/2008/04/17/rockin-robin/ jbreazealevia:levitechronicles customer+service business https://pinboard.in/u:jbreazeale/b:f54cb8d59857/ 2008-04-11T22:57:34+00:00 http://www.readwriteweb.com/archives/how_to_get_customer_service_via_twitter.php jbreazealevia:readwriteweb twitter community customer+service technology social+media https://pinboard.in/u:jbreazeale/b:cd177427928f/ 2007-12-28T20:22:01+00:00 http://blog.getsatisfaction.com/2007/12/28/siriusly-gobsmacked/ jbreazeale via:demandsatisfaction customer+service https://pinboard.in/u:jbreazeale/b:383910eaca08/ 2007-10-28T03:03:45+00:00 http://www.adaptivepath.com/ideas/essays/archives/000858.php jbreazeale via:adaptivepath via:demandsatisfaction marketing customer+service business strategy https://pinboard.in/u:jbreazeale/b:6d9abc9ed9cf/ 2007-08-20T20:08:39+00:00 http://www.nytimes.com/2007/08/16/business/16netflix.html?ei=5124&en=a92354e81bcebcd7&ex=1345003200&partner=permalink&exprod=permalink&pagewanted=print jbreazealevia:nytimes customer+service business strategy https://pinboard.in/u:jbreazeale/b:dd263876c530/ 2007-06-29T22:19:13+00:00 http://www.crmproject.com/login.asp?s_id=&d_ID=4376&mode=print jbreazealevia:crmproject customer+service business howto https://pinboard.in/u:jbreazeale/b:23bf4ebe7b86/ 2007-06-01T21:50:23+00:00 http://www.burningdoor.com/askthewizard/2007/05/customer_service_process_over.html jbreazealevia:askthewizard customer+service business strategy https://pinboard.in/u:jbreazeale/b:a47a96efac50/ 2007-06-01T21:22:55+00:00 http://www.core77.com/reactor/06.07_merholz.asp jbreazealevia:core77 design experience customer+service products business https://pinboard.in/u:jbreazeale/b:9d4236de71a5/ 2007-05-21T19:11:59+00:00 http://www.thinkvitamin.com/features/design/how-to-think-like-a-client jbreazealesoftware+development customer+service business https://pinboard.in/u:jbreazeale/b:bdaf827fc247/ 2007-05-03T14:51:19+00:00 http://www.lifehack.org/articles/management/the-trainer-named-empathy.html jbreazealecustomer+service training learning experience article blog https://pinboard.in/u:jbreazeale/b:56a89b68814a/ 2007-03-14T22:37:13+00:00 http://www.joelonsoftware.com/articles/customerservice.html jbreazealecustomer+service howto https://pinboard.in/u:jbreazeale/b:46da70f0fa88/ 2007-02-28T23:54:40+00:00 http://blog.getsatisfaction.com/2007/02/14/8-types-of-customer-service/ jbreazealecustomer+service service design business https://pinboard.in/u:jbreazeale/b:35ce49334237/ 2006-12-05T21:35:04+00:00 http://www.goodexperience.com/blog/archives/000079.php jbreazealevia:goodexperience design customer+service https://pinboard.in/u:jbreazeale/b:b3a3872c98b1/ 2006-12-05T21:34:23+00:00 http://www.goodexperience.com/blog/archives/000028.php jbreazealeuser+interface standards design experience customer+service technology https://pinboard.in/u:jbreazeale/b:b77add347f71/ 1989-01-05T10:40:00+00:00 http://www.apple.com/business/profiles/getsatisfaction/ jbreazeale customer+service business profile https://pinboard.in/u:jbreazeale/b:1c6018ab77a0/