Pinboard (jamesmelzer) https://pinboard.in/u:jamesmelzer/public/ recent bookmarks from jamesmelzer Eight intranet design mistakes » Step Two Designs, James Robertson 2010-08-17T13:58:54+00:00 http://www.steptwo.com.au/papers/kmc_designmistakes/index.html jamesmelzerjames_robertson intranet ux https://pinboard.in/u:jamesmelzer/b:f70380110fe6/ 11 usability principles for CMS products » Step Two Designs 2008-12-14T23:03:41+00:00 http://www.steptwo.com.au/papers/kmc_usabilitycms/index.html jamesmelzer cms usability ux james_robertson https://pinboard.in/u:jamesmelzer/b:d1e38be4a838/ Practical ways to assess CMS usability » Column Two 2008-11-24T22:11:02+00:00 http://www.steptwo.com.au/columntwo/practical-ways-to-assess-cms-usability/ jamesmelzer cms usability james_robertson methods https://pinboard.in/u:jamesmelzer/b:4a065248da04/ 25 reasons why saving time on your intranet is a bad metric » Column Two 2008-10-21T16:32:19+00:00 http://www.steptwo.com.au/columntwo/25-reasons-why-saving-time-on-your-intranet-is-a-bad-metric/ jamesmelzer james_robertson intranet roi usability business_case metrics analysis https://pinboard.in/u:jamesmelzer/b:5bd50ebe3d87/ Using scenarios to select a CMS 2007-10-17T14:22:34+00:00 http://www.steptwo.com.au/papers/kmc_scenarios/index.html jamesmelzer cms scenarios content_management james_robertson https://pinboard.in/u:jamesmelzer/b:662444a9c018/ Step Two Designs Home Page 2007-07-24T16:01:23+00:00 http://www.steptwo.com.au/ jamesmelzer=firm intranet collaboration content_management content_strategy knowledge_management james_robertson https://pinboard.in/u:jamesmelzer/b:eb0e12d0a4bd/ Intranet Innovation Awards 2007-04-06T03:48:20+00:00 http://www.steptwo.com.au/iia/index.html jamesmelzersteptwo intranet award james_robertson https://pinboard.in/u:jamesmelzer/b:c151c9969d55/ Succeeding at IA in the enterprise - Boxes and Arrows: The design behind the design 2006-06-13T16:48:32+00:00 http://www.boxesandarrows.com/view/succeeding_at_i jamesmelzerin:boxesandarrows ia methods business_strategy enterprise_ia james_robertson https://pinboard.in/u:jamesmelzer/b:1c6fb68f3724/ Taking a business-centric approach to portals 2006-02-19T23:34:45+00:00 http://www.steptwo.com.au/papers/kmc_businessportals/index.html jamesmelzerportals integration personalization customization single_signon business_goals business_process james_robertson https://pinboard.in/u:jamesmelzer/b:f64f489d5bc4/ Good search is knowledge management 2005-12-02T06:30:05+00:00 http://www.steptwo.com.au/papers/cmb_searchkm/index.html jamesmelzersearch taxonomy classification best_bets james_robertson https://pinboard.in/u:jamesmelzer/b:969ee3164af0/ Conducting intranet needs analysis 2005-09-07T02:38:51+00:00 http://www.steptwo.com.au/papers/kmc_needsanalysis/index.html jamesmelzerintranet requirements interviews design needs_assessment flow documentation user_research task_analysis methods contextual_inquiry james_robertson https://pinboard.in/u:jamesmelzer/b:c36344d29200/ Don't finalise site structure until you've created page layouts 2005-09-07T02:36:49+00:00 http://www.steptwo.com.au/papers/cmb_dontfinaliseia/index.html jamesmelzerintranet navigation information architecture taxonomy classification ia user_research methods card_sort james_robertson https://pinboard.in/u:jamesmelzer/b:03e1b878c9ef/