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    <title>alphagov/government-digital-strategy</title>
    <dc:date>2013-08-19T09:40:20+00:00</dc:date>
    <link>https://github.com/alphagov/government-digital-strategy</link>
    <dc:creator>dogwonder</dc:creator><description><![CDATA[This repository contains the code and content behind the Government Digital Strategy site as seen online at http://publications.cabinetoffice.gov.uk/digital/

By following the instructions below anyone comfortable with using command line can set up a local, working, copy of the site, and view the content as it appears online.

These instructions are based on Mac OS X. They should also work on Linux systems, but will not work on Windows.]]></description>
<dc:subject>gds strategy</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:dogwonder/b:6c28513c2d3c/</dc:identifier>
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<item rdf:about="http://www.gerrymcgovern.com/new-thinking/why-do-organizations-hate-their-content-management-system">
    <title>Why do organizations hate their content management system? | Gerry McGovern</title>
    <dc:date>2013-08-08T12:48:58+00:00</dc:date>
    <link>http://www.gerrymcgovern.com/new-thinking/why-do-organizations-hate-their-content-management-system</link>
    <dc:creator>dogwonder</dc:creator><description><![CDATA[There seems to be a major disconnect between those who purchase a content management system (CMS) and those who actually have to use it.]]></description>
<dc:subject>cms content strategy</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:dogwonder/b:ebe187fae26c/</dc:identifier>
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<item rdf:about="https://github.com/alphagov/government-digital-strategy#readme">
    <title>alphagov/government-digital-strategy · GitHub</title>
    <dc:date>2013-01-01T19:06:58+00:00</dc:date>
    <link>https://github.com/alphagov/government-digital-strategy#readme</link>
    <dc:creator>dogwonder</dc:creator><description><![CDATA[This repository contains the code and content behind the Government Digital Strategy site as seen online at http://publications.cabinetoffice.gov.uk/digital/

By following the instructions below anyone comfortable with using command line can set up a local, working, copy of the site, and view the content as it appears online.

These instructions are based on Mac OS X. They should also work on Linux systems, but will not work on Windows.]]></description>
<dc:subject>government strategy</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:dogwonder/b:37d72c2a2c7b/</dc:identifier>
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<item rdf:about="http://voiceandtone.com/">
    <title>Welcome | Voice and Tone</title>
    <dc:date>2012-08-24T10:09:27+00:00</dc:date>
    <link>http://voiceandtone.com/</link>
    <dc:creator>dogwonder</dc:creator><description><![CDATA[Before you write content for MailChimp, it’s important to think about our readers. Though our voice doesn’t change, our tone adapts to our users’ feelings. This interactive guide will show you how that works.]]></description>
<dc:subject>content guidelines strategy writing ux voice</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:dogwonder/b:d65fa50b6511/</dc:identifier>
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<item rdf:about="http://avoidbspersonas.com/">
    <title>Avoiding Bullshit Personas</title>
    <dc:date>2012-08-09T14:03:35+00:00</dc:date>
    <link>http://avoidbspersonas.com/</link>
    <dc:creator>dogwonder</dc:creator><description><![CDATA[A SXSW12 talk by Stephanie Carter (@neonmauve) and Jill Christ (@jillchrist), with the hashtag #bspersonas, about a new modular approach to personas that Bolt | Peters worked with lynda.com to create.]]></description>
<dc:subject>design strategy usability ux personas</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:dogwonder/b:d231965d1bda/</dc:identifier>
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<item rdf:about="http://www.disambiguity.com/customerjourneymapping/">
    <title>disambiguity | Customer Journey Mapping (Customer Experience Consulting)</title>
    <dc:date>2012-08-06T11:17:49+00:00</dc:date>
    <link>http://www.disambiguity.com/customerjourneymapping/</link>
    <dc:creator>dogwonder</dc:creator><description><![CDATA[Working with your organisation and using quantitative and qualitative insight, we will map out the experience that customers have across multiple channels and throughout the duration of the customer lifecycle.]]></description>
<dc:subject>ux strategy research customerjourneymapping</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:dogwonder/b:cc047e520546/</dc:identifier>
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<item rdf:about="http://www.adaptivepath.com/ideas/the-anatomy-of-an-experience-map">
    <title>The Anatomy of an Experience Map - Adaptive Path</title>
    <dc:date>2012-08-06T11:17:16+00:00</dc:date>
    <link>http://www.adaptivepath.com/ideas/the-anatomy-of-an-experience-map</link>
    <dc:creator>dogwonder</dc:creator><description><![CDATA[Experience maps have become more prominent over the past few years, largely because companies are realizing the interconnectedness of the cross-channel experience. It's becoming increasingly useful to gain insight in order to orchestrate service touchpoints over time and space.]]></description>
<dc:subject>map ux strategy research customerjourneymapping</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:dogwonder/b:25ad490ce9cf/</dc:identifier>
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<item rdf:about="http://www.servicedesigntools.org/tools/8">
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    <dc:date>2012-08-06T11:16:26+00:00</dc:date>
    <link>http://www.servicedesigntools.org/tools/8</link>
    <dc:creator>dogwonder</dc:creator><description><![CDATA[The customer journey map is an oriented graph that describes the journey of a user by representing the different touchpoints that characterize his interaction with the service.]]></description>
<dc:subject>maps ux customerjourneymapping strategy</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
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<item rdf:about="http://blogs.hbr.org/cs/2010/11/using_customer_journey_maps_to.html">
    <title>Using Customer Journey Maps to Improve Customer Experience - Adam Richardson - Harvard Business Review</title>
    <dc:date>2012-08-06T11:16:00+00:00</dc:date>
    <link>http://blogs.hbr.org/cs/2010/11/using_customer_journey_maps_to.html</link>
    <dc:creator>dogwonder</dc:creator><description><![CDATA[A customer journey map is a very simple idea: a diagram that illustrates the steps your customer(s) go through in engaging with your company, whether it be a product, an online experience, retail experience, or a service, or any combination. The more touchpoints you have, the more complicated — but necessary — such a map becomes. Sometimes customer journey maps are "cradle to grave," looking at the entire arc of engagement. Here, for example, is a customer journey timeline that includes first engaging with a customer (perhaps with advertising or in a store), buying the product or service, using it, sharing about the experience with others (in person or online), and then finishing the journey by upgrading, replacing, or choosing a competitor (re-starting the journey with another company)]]></description>
<dc:subject>design strategy ux customerjourneymapping</dc:subject>
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<item rdf:about="http://www.uxmatters.com/mt/archives/2011/09/the-value-of-customer-journey-maps-a-ux-designers-personal-journey.php">
    <title>The Value of Customer Journey Maps: A UX Designer’s Personal Journey :: UXmatters</title>
    <dc:date>2012-08-06T11:15:35+00:00</dc:date>
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    <dc:creator>dogwonder</dc:creator><description><![CDATA[Until recently, I never saw the value in customer journey maps. In fact, throughout my career, I’ve even struggled with the value of personas and scenarios. Many times, stakeholders would just skim over them after our presentations or use them only to prove we were making progress on a project. Design teams, with the best intentions, made every effort to keep personas alive and breathing, only to succumb to other project pressures that demanded annotation, use cases, and itemized requirements.]]></description>
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<item rdf:about="http://www.uie.com/articles/device_experiences/">
    <title>Device Experience &amp; Responsive Design</title>
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    <link>http://www.uie.com/articles/device_experiences/</link>
    <dc:creator>dogwonder</dc:creator><description><![CDATA[While the task of designing Web applications and sites for multiple devices can be daunting, two techniques can make the process more manageable: classifying device experiences and designing/building responsively. Here's how these two approaches can work together to optimize interface designs across a wide range of connected devices.]]></description>
<dc:subject>mobile planning responsivedesign strategy ux responsive</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
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    <title>Five Popular Web Strategies That Don't Work | UX Magazine</title>
    <dc:date>2011-07-25T21:05:55+00:00</dc:date>
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<item rdf:about="http://sethgodin.typepad.com/seths_blog/2008/11/how-to-make-mon.html">
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    <dc:date>2008-11-22T18:06:04+00:00</dc:date>
    <link>http://sethgodin.typepad.com/seths_blog/2008/11/how-to-make-mon.html</link>
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<item rdf:about="http://www.readwriteweb.com/archives/jotspot_to_spawn_google_sites.php">
    <title>JotSpot to Spawn Google Sites - Can it Make Intranet CMS Dinosaurs Extinct?</title>
    <dc:date>2007-12-05T00:21:43+00:00</dc:date>
    <link>http://www.readwriteweb.com/archives/jotspot_to_spawn_google_sites.php</link>
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<item rdf:about="http://www.sigmainfotech.com.au/articles/designforcustomers.html">
    <title>Website Design for your Customers It's not what you want</title>
    <dc:date>2007-12-04T23:09:31+00:00</dc:date>
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<item rdf:about="http://www.techcrunch.com/2007/10/03/seven-steps-to-graphing-your-facebook-strategy/">
    <title>Seven Steps to Graphing Your Facebook Strategy</title>
    <dc:date>2007-10-04T22:04:09+00:00</dc:date>
    <link>http://www.techcrunch.com/2007/10/03/seven-steps-to-graphing-your-facebook-strategy/</link>
    <dc:creator>dogwonder</dc:creator><dc:subject>facebook strategy business development social</dc:subject>
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	<rdf:li rdf:resource="https://pinboard.in/u:dogwonder/t:strategy"/>
	<rdf:li rdf:resource="https://pinboard.in/u:dogwonder/t:business"/>
	<rdf:li rdf:resource="https://pinboard.in/u:dogwonder/t:development"/>
	<rdf:li rdf:resource="https://pinboard.in/u:dogwonder/t:social"/>
</rdf:Bag></taxo:topics>
</item>
</rdf:RDF>