Pinboard (csrollyson)
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recent bookmarks from csrollysonWith Robberies Up 67% On Northwest Side, Neighbors And Aldermen Want More Police Patrols2024-03-07T03:25:08+00:00
https://blockclubchicago.org/2024/03/05/with-robberies-up-67-on-northwest-side-neighbors-and-aldermen-want-more-police-patrols/
csrollysonchicago crime robbery Q1 2024 gun northwest police neighborhood retail pedestrian attack assault violence plutohttps://pinboard.in/https://pinboard.in/u:csrollyson/b:0b7d5c64bac4/Howard Street Improvement Plan Calls For Community Plazas, Public Art And More 2024-02-29T03:00:37+00:00
https://blockclubchicago.org/2024/02/28/howard-street-improvement-plan-calls-for-community-plazas-public-art-and-more/
csrollysonRogerspark evanston development plan safety art city agency retail plaza community programhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:75f644b6667b/Small Businesses In Logan Square, Avondale Repeatedly Burglarized: 'This Is Not Acceptable'2024-02-08T01:31:18+00:00
https://blockclubchicago.org/2024/02/07/small-businesses-in-logan-square-avondale-repeatedly-robbed-this-is-not-acceptable/
csrollysonretail crime burglary smash grab logansquare Q1 2024 cash register nighthttps://pinboard.in/https://pinboard.in/u:csrollyson/b:683414525835/Avondale Coffee Shop Brew Brew Eliminates Cash Payments After Burglary, Theft2024-01-17T02:07:49+00:00
https://blockclubchicago.org/2024/01/16/avondale-coffee-shop-brew-brew-eliminates-cash-payments-after-second-robbery-in-3-months/
csrollysonretail cafe coffee robbery humboldt park chicago community police Q1 2024https://pinboard.in/https://pinboard.in/u:csrollyson/b:dd90d8b43fe7/The Signature Room, Iconic Hancock Restaurant, Suddenly Closes After 30 Years2023-09-30T04:42:37+00:00
https://blockclubchicago.org/2023/09/28/the-signature-room-iconic-hancock-restaurant-suddenly-closes-after-30-years/?mc_cid=0c3ca78d15&mc_eid=a8b2f6130d
csrollysonrestaurant michigan avenue economy covid19 retail realestate Q3 2023https://pinboard.in/https://pinboard.in/u:csrollyson/b:040b222c8fb7/The Unwaste Shop2023-06-20T18:12:17+00:00
https://theunwasteshop.com/
csrollysonretail green Household product chicago westloophttps://pinboard.in/https://pinboard.in/u:csrollyson/b:c1c863ba90aa/Run Rabbit Run Brings Fast And Furious Slot Car Racing To Northwest Side2023-02-02T13:11:45+00:00
https://blockclubchicago.org/2023/02/01/run-rabbit-run-brings-fast-and-furious-slot-car-racing-to-northwest-side/?mc_cid=d77e23f386&mc_eid=a8b2f6130d
csrollysonslot car hobby racing shop community north center chicago retailhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:fbf1ee9ff1fc/Hope for a Bright Future at the Kalamazoo Mall – The Index2021-05-09T14:47:10+00:00
https://www.thekzooindex.com/hope-for-a-bright-future-at-the-kalamazoo-mall/
csrollysonkalamazoo walkable retail community women art fashion corona virus creativity thrift environment entrepreneurhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:e3ae06c240ff/Creating positive wayfinding experience | Yanling Wang, Iowa State University2020-10-06T18:33:43+00:00
https://lib.dr.iastate.edu/cgi/viewcontent.cgi?article=18527&context=rtd
csrollysonwayfinding thesis study design casestudy retail hospital city airport emotion user experience hci interaction ikea massachusetts history philosophy reason europe usa 20pusa usecase journey map outcome reference bullsihttps://pinboard.in/https://pinboard.in/u:csrollyson/b:d73fdd4da1c4/Contact Us | Belgian Chocolatier Piron, Inc.2020-02-21T00:20:13+00:00
https://belgchocpiron.com/contact-us/
csrollysonchocolate retail evanston ecommerce belgiumhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:23c659d09716/Which of the FAANG's Will Get Broken Up? | Inc.com2020-02-19T02:13:58+00:00
https://www.inc.com/howard-tullman/which-of-the-faangs-will-get-broken-up.html
csrollysonQ1 2020 pointofview hightech antitrust facebook apple microsoft netflix amazon privacy diversification cloud retail social network advertising business model regulatorhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:a12c7908aa69/Case study: improving instructions [TechScribe technical writing]2019-07-17T18:46:36+00:00
https://www.techscribe.co.uk/techw/improving-instructions.htm
csrollysontechnical writing example redesign retail inventory procedure store office communication guide bullsi csr19 casestudyhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:c172dda90ec5/Ultimate Guide to Customer Experience Mapping: How to Map the CX from Start to Finish – NGDATA2019-04-15T20:42:12+00:00
https://www.ngdata.com/creating-a-customer-experience-map/
csrollysoncustomer experience map journey comparison reference bullsi csr19 howto value proposition 2017 data social media sales retail transaction example template omni channel touchpoint emotion research persona interview forum support call center designhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:1a71126c47d3/You Need to Know the TRUTH About Customer Empathy!2019-04-13T22:12:30+00:00
https://www.business2community.com/customer-experience/you-need-to-know-the-truth-about-customer-empathy-02111700
csrollysoncustomer experience touchpoint csr19 bullsi empathy honesty retail register example emotion policy negative exceptionhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:a08a3705c9d5/Shops and the City Evidence on Local Externalities and Local Government Policy from Big-Box Bankruptcies2019-01-30T23:25:31+00:00
https://scholar.harvard.edu/files/shoag/files/shops_in_the_city.pdf
csrollysonretail study research economy development subsidy chain impact smb small local business 2015https://pinboard.in/https://pinboard.in/u:csrollyson/b:0d6c45aba29f/The Impacts of Big Box Retail on Downtown: A Case Study of Target in Davis (CA): Journal of the American Planning Association: Vol 84, No 12019-01-30T22:53:36+00:00
https://www.tandfonline.com/doi/full/10.1080/01944363.2017.1404926?scroll=top&needAccess=true
csrollysonchain retail impact local business smb california downtown q1 2018 19jam economy development studyhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:5de618a4a39f/Independent Retailers and the Changing Retail Landscape | U.S. survey | Nov. 20172019-01-30T22:22:54+00:00
https://ilsr.org/wp-content/uploads/2017/11/2017_SurveyFindings_ChangingRetailLandscape.pdf
csrollysonbusiness economic development 19jam survey usa smb small owner 2017 q4 bullsi amazon online local realestate zoning commercial ecommerce chain retail Competition substitution relationship customer experience communityhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:d8821bf384d9/Sears's History Predicts Almost Everything Amazon's Doing - The Atlantic2018-11-17T06:06:38+00:00
https://www.theatlantic.com/business/archive/2017/09/sears-predicts-amazon/540888/
csrollysonexceptional comparison analysis amazon deal growth history 2017 wholefoods acquisition store mail ecommerce parallel demographic society merchandising horizontal retailhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:434df27bcc32/Amazon Go - Wikipedia2018-11-12T20:44:43+00:00
https://en.m.wikipedia.org/wiki/Amazon_Go
csrollysonamazon retail automation Q4 2018 Chicago sanfrancisco seattle pilot smartphone geofence application rollout grocery drug model usahttps://pinboard.in/https://pinboard.in/u:csrollyson/b:8d86e9f72a47/Binny's Beverage Depot - Retail Merchandiser2018-11-04T17:04:11+00:00
http://www.retail-merchandiser.com/reports/retail-reports/687-binnys-beverage-depot
csrollysonchicago wine liquor retail history store website customer employee experiencehttps://pinboard.in/https://pinboard.in/u:csrollyson/b:4d076dcfb8c1/Jeff Bezos v the world: why all companies fear 'death by Amazon' | Technology | The Guardian2018-04-25T14:54:06+00:00
https://www.theguardian.com/technology/2018/apr/24/amazon-jeff-bezos-customer-data-industries?subid=22531635&CMP=GT_US_collection
csrollysonamazon pointofview competition Q2 2018 ecommerce retail example partner market entey big data analytics customer price convenience labor job robot warehouse automation fearhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:cc9c8041ef96/What Black People Have Always Known About Diversity Policies2018-04-18T15:57:47+00:00
https://www.fastcompany.com/40560291/what-black-people-have-always-known-about-diversity-policies?position=2&partner=newsletter&campaign_date=04182018
csrollysonusa culture black racism Q2 2018 pointofview starbucks philadelphia police retail h&m applebees diversityhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:4d528bcd0eaf/Whole Foods has a 'high class' problem that's leading to empty shelves2018-01-18T23:01:28+00:00
http://www.businessinsider.com/whole-foods-out-of-stock-problems-and-deteriorating-produce-2018-1
csrollysonwholefoods amazon customer Experience imventory outofstock Q1 2018 winter store retail merger acquisitionhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:67f53c5025e1/Get Local • PeopleForBikes2018-01-04T05:44:30+00:00
http://peopleforbikes.org/get-local/#state-IL
csrollysoncycling organization illinois chicago advocacy retail government infrastructure 17bernhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:fca425c6b45d/Starbucks' closes online store, holds clearance sale - Business Insider2017-10-03T21:17:51+00:00
http://www.businessinsider.com/starbucks-closes-online-store-clearance-sale-2017-8
csrollysonstarbucks ecommerce retail omnichallen q3 2017 grocery channel newshttps://pinboard.in/https://pinboard.in/u:csrollyson/b:a013cc6e543d/Amazon (AMZN) owns a whole collection of secret brands, USPTO trademark filings reveal — Quartz2017-08-13T03:53:33+00:00
https://qz.com/1039381/amazon-owns-a-whole-collection-of-secret-brands/
csrollysonexposé amazon brand strategy Speculation trademark Q3 2017 cpg grocery apparel entertainment drone house cmo ecommerce retailhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:e9873d8306d0/Amazon-Whole Foods Is Not About to Wipe Out Supermarkets | INSEAD Knowledge2017-07-13T13:09:38+00:00
https://knowledge.insead.edu/blog/insead-blog/amazon-whole-foods-is-not-about-to-wipe-out-supermarkets-6606
csrollysonanalysis grocery wholefoods amazon ecommerce retail omni channel strategy alpdi cdo cco snr experience customer employee culture acquision Q3 2017https://pinboard.in/https://pinboard.in/u:csrollyson/b:8724d39d6912/The Best Store-Bought Broth - Fearless Eating2017-06-12T21:18:48+00:00
https://fearlesseating.net/store-bought-broth/
csrollysonbone health broth product comparison retail store brandhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:c96f77e0a3c6/David Byrne | Journal | ELIMINATING THE HUMAN2017-05-17T04:35:43+00:00
http://davidbyrne.com/journal/eliminating-the-human
csrollysonpointofview human machine Algorithm artificial intelligence amazon google autonomous car ecommerce delivery taskrabbit sharing gig economy 2017 q2 robot music retail social media facsimile evolution Psychology digital reflectionhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:cdfe4f31bd2f/The hero’s journey through the landscape of the future | Deloitte University Press2017-05-03T21:26:40+00:00
https://dupress.deloitte.com/dup-us-en/topics/operations/heros-journey-landscape-future.html
csrollysonretail ceo cdo cco research 2017 q2 relationship mobile store ecommerce niche fragmentation market enterprise brand supply demand economyhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:5124538d538e/It Only Took 5,000 Years, But The Flip-Flop Is Finally Getting Smarter | Fast Company2017-03-28T21:59:17+00:00
https://www.fastcompany.com/3068940/moving-the-needle/it-only-took-5000-years-but-the-flip-flop-is-finally-getting-smarter?position=3&partner=newsletter&campaign_date=03282017
csrollysonsmart shoe nfc application manufacturer customer big data counterfeit product development Q1 2017 retail website privacy wearable apparelhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:08dc74a4ff04/This Google Glass App Will Detect Your Emotions, Then Relay Them Back To Retailers | Fast Company2017-03-18T00:40:49+00:00
https://www.fastcompany.com/3027342/this-google-glass-app-will-detect-your-emotions-then-relay-them-back-to-retailers
csrollysonemotion face recognition retail 2014 google glass vendor startuphttps://pinboard.in/https://pinboard.in/u:csrollyson/b:e2edc9986214/How Sundial Brands CEO Richelieu Dennis Is Challenging Segregation In The Beauty Aisle | Fast Company | Business + Innovation2017-02-14T23:18:15+00:00
https://www.fastcompany.com/3062099/how-sundial-brands-ceo-richelieu-dennis-is-challenging-segregation-in-the-beauty-aisle
csrollysonethnic marketing cosmetic beauty q3 2016 17cwy retail store black multicultural africa storyhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:5d87028cc844/HP’s Takeback Program – Electronics TakeBack Coalition2017-02-08T17:29:31+00:00
http://www.electronicstakeback.com/how-to-recycle-electronics/manufacturer-takeback-programs/hps-takeback-program/
csrollysonrecycling hightech printer computer copier laptop smartphone mobile phone hard drive battery usa hp retail freehttps://pinboard.in/https://pinboard.in/u:csrollyson/b:feb1179d22c2/How Retail Is Mastering the Omni-Channel Customer Experience | Centric Digital2016-10-25T22:21:16+00:00
https://centricdigital.com/blog/customer-experience/how-retail-is-mastering-the-omni-channel-customer-experience/
csrollysoncustomer experience retail store example jcpenney ecommerce omni channel 2016 apparel amazon walmart strayegyhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:6e873ae09009/SoulCycle Wants You To Join Its Tribe | Fast Company | Business + Innovation2016-09-01T02:52:56+00:00
https://www.fastcompany.com/3062190/soulcycle-wants-you-to-join-its-tribe
csrollysonfitness community celebrity music tribe startup retail customer experience realestate site selection executive development cco 2cdo 2csra 2snr sochaphttps://pinboard.in/https://pinboard.in/u:csrollyson/b:d825560bb8d9/Amazon plans to open a Chicago bookstore in Lakeview - Chicago Tribune2016-08-30T20:09:27+00:00
http://www.chicagotribune.com/business/ct-amazon-bookstore-southport-0826-biz-20160825-story.html
csrollysonbook retail ecommerce 2016 q3 news lakeview chicago customer experience store digital omni channel 2csrollyson 2cdo cco sochap 2snrhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:120417d12542/Wal-Mart to Acquire Jet.com for $3.3 Billion in Cash, Stock - WSJ2016-08-19T03:45:02+00:00
http://www.wsj.com/articles/wal-mart-to-acquire-jet-com-for-3-3-billion-in-cash-stock-1470659763
csrollysonwalmart jetcom Q3 2016 acquisition ecommerce Competition amazon store retail geny genz 2snr 2csrahttps://pinboard.in/https://pinboard.in/u:csrollyson/b:aad81ee6eee8/(4) Ancien Cycles2016-06-16T18:09:59+00:00
https://www.facebook.com/Ancien-Cycles-221127308233677/
csrollysoncycling retail hydepark chicago cafe wifi coffee tea apparel bikehttps://pinboard.in/https://pinboard.in/u:csrollyson/b:e98e00ff6f2e/Ancien Cycles | Chicago's home for everything Cycling2016-06-16T18:07:00+00:00
http://anciencycles.com/
csrollysonchicago retail cycling west town milwaukee cafe wifi coffee tea 2csrollyson culture sport transporthttps://pinboard.in/https://pinboard.in/u:csrollyson/b:0e0c2875e0ae/5 things you need to know about Facebook’s chat bots and the future of service | MyCustomer2016-04-15T04:30:11+00:00
http://www.mycustomer.com/service/channels/5-things-you-need-to-know-about-facebooks-chat-bots-and-the-future-of-service
csrollysonchat bot q2 2016 facebook retail customer service experience analysis prediction AI artificial intelligence human snafu role example travel language salesforce cco sochap 2csrahttps://pinboard.in/https://pinboard.in/u:csrollyson/b:9d73cf21d09f/Here comes the modern Chinese consumer | McKinsey & Company2016-04-11T01:33:59+00:00
http://www.mckinsey.com/industries/retail/our-insights/here-comes-the-modern-chinese-consumer
csrollysonchina culture economy customer analysis report survey Competition city sales retail channel Statistics 2016 2ghcjhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:3553b17bc130/Starbucks Rewards Changes | More Stars | Starbucks Coffee Company2016-04-10T22:38:15+00:00
http://morestars.starbucks.com/#section0-q6
csrollysonstarbucks rewards program q2 2016 retail coffee cafe 2csrollysonhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:339063bbce0d/Starbucks' CTO brews personalized experiences | CIO2016-04-05T16:50:45+00:00
http://www.cio.com/article/3050920/analytics/starbucks-cto-brews-personalized-experiences.html?token=%2523tk.CIONLE_nlt_cio_insider_2016-04-05&idg_eid=ed0e9be46ce7b8888e3f16c4a6d12a17#tk.CIO_nlt_cio_insider_2016-04-05
csrollysonstarbucks big data personal experience customer loyalty retail coffee restaurant fastfood cio service example pioneer mobile application cco 2cdo 2csra sochap 2snrhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:82328bbedd8c/Needle Humanizes Customer Experience with Addition of Shopping Cart Feature | Reuters2016-04-01T22:11:52+00:00
http://www.reuters.com/article/ut-needle-idUSnBw026003a+100+BSW20150602
csrollysonretail ecommerce 2015 advocacy customer experience shopping cart value proposition software saas platform cco sochap 2cdo 2csrahttps://pinboard.in/https://pinboard.in/u:csrollyson/b:d2e4d0e3a9e4/No More Call Centers: Needle Grabs $10.5M To Turn Your Fans Into Customer Service Reps | TechCrunch2016-04-01T22:09:58+00:00
http://techcrunch.com/2012/07/02/needle-series-a/
csrollysoncustomer experience advocate ecommerce retail expert specialist 2012 transformation startup value proposition cco sochaphttps://pinboard.in/https://pinboard.in/u:csrollyson/b:7d36d8c7deda/Needle Humanizes Customer Experience with Addition of Shopping Cart Feature | Business Wire2016-04-01T21:54:24+00:00
http://www.businesswire.com/news/home/20150602006003/en/Needle-Humanizes-Customer-Experience-Addition-Shopping-Cart
csrollysonstartup customer experience advocate specialist crowdsourcing ecommerce disruption outcome platform retail jtbd sochap ccohttps://pinboard.in/https://pinboard.in/u:csrollyson/b:2d86fdf56186/Finding the Right Role for Social Media in Innovation2016-03-25T14:59:00+00:00
http://sloanreview.mit.edu/article/finding-the-right-role-for-social-media-in-innovation/?social_token=abe26c5580b91e223700a740605b2156
csrollysonsocial media innovation retail example enterprise collaboration knowledge management research product development survey design cocreation cosmetics twitter facebook automotive hightech customer experience cco cdo 2snr 2sbs confectionery mobile strategyhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:4216f062b045/Amazon uses shock tactic to stop thefts at warehouses - BBC News2016-03-10T04:17:29+00:00
http://www.bbc.com/news/technology-35763908
csrollysontrust relationship employer employee surveillance Q1 2016 news amazon video retail warehouse operations shrinkage theft social engagement experience cco sochap example 2cdo 2csrahttps://pinboard.in/https://pinboard.in/u:csrollyson/b:b1988c123b9c/Future of the Store: The Concierge Retailer?2016-03-02T21:08:41+00:00
http://www.workplacesystems.com/future-of-the-store/
csrollysonretail customer experience service concierge pointofview apple apparel luxury q1 2016 Statistics sochaphttps://pinboard.in/https://pinboard.in/u:csrollyson/b:8d78af5b024c/The surprisingly small reason for Walmart’s huge problem2016-02-28T00:40:05+00:00
https://www.linkedin.com/pulse/surprisingly-small-reason-walmarts-huge-problem-martin-lindstrom
csrollysonretail big data operations q1 2016 pointofview walmart example customer experience profit grocery local experiential ethnography sochap csrblogcommenthttps://pinboard.in/https://pinboard.in/u:csrollyson/b:402fd91178a2/Spread of For-profit Medicine May Pose Patient Safety Threat2016-02-13T23:00:48+00:00
http://www.aafp.org/news/practice-professional-issues/20141203statelegretail.html
csrollysonnews retail clinic 1cv6s healthcare usa 2014 transformationhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:8fdabffb6e7c/Urgent care - Wikipedia, the free encyclopedia2016-02-12T21:20:47+00:00
https://en.wikipedia.org/wiki/Urgent_care
csrollysonhealthcare comparison retail clinic urgent care reference 1cv6shttps://pinboard.in/https://pinboard.in/u:csrollyson/b:9599c60de76b/The Geographic Distribution, Ownership, Prices, and Scope of Practice at Retail Clinics2016-02-12T20:32:32+00:00
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2746672/
csrollysonretail clinic medicine reference Statistics 2009 usa healthcare 1cv6shttps://pinboard.in/https://pinboard.in/u:csrollyson/b:f60831496fed/CVS retail chain clinics expand while Walgreens operation stalls - amednews.com2016-02-12T20:25:43+00:00
http://www.amednews.com/article/20120123/business/301239961/6/
csrollysonretail medicine 2012 rank walgreens cvs analysis Q1 directory healthcarehttps://pinboard.in/https://pinboard.in/u:csrollyson/b:5fb6ab8f30b0/Retailers Experience Success Due to Employee Engagement - Pet Product News - January 20162016-02-04T21:58:11+00:00
http://www.petproductnews.com/January-2016/Long-Term-Engagement/
csrollysonemployee engagement retail pet store example customer experience howto advice sochaphttps://pinboard.in/https://pinboard.in/u:csrollyson/b:ad2d40ff39b8/Minute Clinic: CVS Minute Clinic walk-in clinic2016-01-30T00:24:53+00:00
https://www.cvs.com/minuteclinic/
csrollysonretail pharmacy patient care website 1cv6s medicinehttps://pinboard.in/https://pinboard.in/u:csrollyson/b:555b3c762e32/Welcome to the Medical Neighborhood | CVSHealth.com2016-01-25T22:55:04+00:00
https://www.cvshealth.com/research-and-insights/cvs-health-research-institute/welcome-to-the-medical-neighborhood
csrollysonhealthcare collaboration 2014 usa provider retail pharmacy hospital social government community 1cv6shttps://pinboard.in/https://pinboard.in/u:csrollyson/b:faaf8a924eac/12 Reasons I Want Customer Service on Social Media | Provide Support2016-01-13T05:04:56+00:00
http://www.providesupport.com/blog/12-reasons-i-want-customer-service-on-social-media/
csrollysonsocial media customer service experience transformation value proposition Q4 2015 example comparison telephone retail store travel automotive credit card ecommerce banking Delivery sochap cco cdo cmohttps://pinboard.in/https://pinboard.in/u:csrollyson/b:e20407c45753/Android is ousting Windows from its last mobile bastion | InfoWorld2016-01-05T16:55:40+00:00
http://www.infoworld.com/article/3014357/android/android-is-ousting-windows-from-its-last-mobile-bastion.html?token=%2523tk.IFWNLE_nlt_infoworld_daily_2016-01-05&idg_eid=b07fd5492afa717128747774c154a3d1#tk.IFW_nlt_infoworld_daily_2016-01-05
csrollysonmobile embedded software device history analysis Q1 2016 windows android Operating_systems open source google microsoft Tizen supply chain inventory b2b retail example strategy product 2csra 2ghcjhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:5aea3e6fbc02/How to Say “Sorry” in Customer Experience Failures2015-12-28T05:26:38+00:00
http://www.customerbliss.com/2010/03/13/how-to-say-sorry-in-customer-experience-failures/
csrollyson How to apologize to customers | examples + rationale #Customer #experience]]>cco customer experience cx 2010 example apology operations retail hightech transparency trust 2cco 2sochaphttps://pinboard.in/https://pinboard.in/u:csrollyson/b:8e0bdd7d01b4/4 Ways an Omni-Channel Strategy Can Transform Your Customer Experience2015-12-13T01:12:41+00:00
http://www.cxnetwork.com/cx-service-support/articles/4-ways-an-omni-channel-strategy-can-transform-your/
csrollysoncustomer experience omni channel data operations pointofview retail q4 2015 definition sochaphttps://pinboard.in/https://pinboard.in/u:csrollyson/b:875b581e359d/Where Customer Experience and Employee Engagement Converge | The ForeSee Blog2015-12-05T23:55:28+00:00
http://www.foresee.com/retails-future-customer-experience-employee-engagement-converge/
csrollysonsochap employee engagement customer experience research Statistics rank comparison retail store management q4 2014 reference organizationhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:3170ff02b1cf/Chicago Protesters Shut Down Black Friday | The Daily Caller2015-11-28T20:32:31+00:00
http://dailycaller.com/2015/11/27/chicago-black-friday-protesters-briefly-shut-down-stores-barricade-and-shove-shoppers/
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http://www.misbehavingbook.org/blog/2015/9/27/nudging-clever-marketing-or-both-exploring-the-ethics-of-private-sector-nudging
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http://raconteur.net/business/no-brand-gets-worshipped-by-accident
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http://raconteur.net/business/personalisation-is-key-to-increasing-customer-loyalty
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http://www.genesys.com/resources/Genesys_mobile-customer-experience_Research_EB11042014_screen.pdf
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http://www.cmo.com/articles/2013/11/23/a_bigger_cmo_role_th.html
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