Pinboard (csrollyson)
https://pinboard.in/u:csrollyson/public/
recent bookmarks from csrollysonHow to Prepare for an Urban Bike Commute – in the Real World2018-01-11T05:08:22+00:00
https://www.icebike.org/urban-bike-commute/
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https://www.chicagofounders.tv/foundersstories/
csrollysonchicago hightech story ceo founder howto experiential video interview family psychologyhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:292ee25a8154/Customer Success: An Experiential Social Media Business Application - YouTube2017-10-16T23:15:00+00:00
https://www.youtube.com/watch?v=qjsBU36G0ZE&index=8&list=PLZ-qBSqz5mYRa7wRE3eG4kwSVZ5-DeDOD
csrollysoncustomer success experiential social media video pitfall brand ethos empathy referencehttps://pinboard.in/https://pinboard.in/u:csrollyson/b:330545426ca3/Customer Engagement? Create Real Loyalty through Emotion and Hospitality. | Triumph Revenue Advisors2017-10-16T22:58:25+00:00
https://triumphrevenueadvisors.wordpress.com/2016/05/06/customer-engagement-create-real-loyalty-through-emotion-and-hospitality/
csrollysoncustomer Experience emotion restaurant example operations experiential csrblogcomment brain brandhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:e67344902e6f/Useful advice for #college #visits, esp the "less typical things" you can do ^cr2017-08-17T21:04:00+00:00
https://www.cappex.com/hq/articles-and-advice/blogs/ask-cappex/Ask-Cappex-What-Should-I-Do-During-a-College-Visit
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https://www.fastweb.com/student-life/articles/how-college-visits-make-your-college-decisions-easier
csrollyson16ccc visit bullsi twt college plan experiential high schoolhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:5546028507a6/Here are the Top 7 College Visit Mistakes2017-07-21T23:32:50+00:00
https://grownandflown.com/top-7-college-visit-mistakes/
csrollysonws1 bullsi bullsi2 exceptional 16ccc visit experiential insight reference college campus university parent student guide professor facultyhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:e2b202dfd85c/Steve Blank Customer Development2017-07-10T21:45:03+00:00
https://steveblank.com/tag/customer-development/
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http://www.timesunionmedia.com/blog/what-we-can-learn-from-wendys-sassy-twitter-account-social-media/
csrollysonsocial media analysis Q1 2017 fastfood strategy brand authenticity competition experientialhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:6e07f8630b20/Commentary: True or false, Trump’s tweets beat the media at its own game | Reuters2016-12-02T20:01:27+00:00
http://www.reuters.com/article/us-trump-twitter-commentary-idUSKBN13R1C2
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https://www.theatlantic.com/magazine/archive/2016/11/dating-disrupted/501119/
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https://www.fastcompany.com/person/maria-grazia-chiuri
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https://bullshit.ist/i-found-a-therapy-chat-room-and-started-talking-with-strangers-53a9a0b0a521#.tqm9opph5
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https://pinboard.in/faq/
csrollysonexperiential example transparency authenticity FAQ customer experience exceptional help howto social bookmarking websitehttps://pinboard.in/https://pinboard.in/u:csrollyson/b:36c9ccf490af/Tacit knowledge - Wikipedia, the free encyclopedia2016-07-18T21:21:11+00:00
https://en.wikipedia.org/wiki/Tacit_knowledge
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https://www.linkedin.com/pulse/values-based-marketing-why-theres-thing-csr-jonathan-hoffman?trk=prof-post
csrollysonadvertising experiential social behavior csrblogcomment q1 2015 responsibility mission media marketing brand 2sbs sochap cco 2snr 2csra Ethnographyhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:aa46917220f4/Experiential Ownership: Luxury’s New Challenge? - Luxury Society - Analysis2016-05-31T21:27:04+00:00
http://luxurysociety.com/articles/2015/11/experiential-ownership-luxurys-new-challenge
csrollysonpointofview q4 2015 luxury social media experiential product customer experience travel apparel outcome sochap cco 2cdohttps://pinboard.in/https://pinboard.in/u:csrollyson/b:25304cbe6296/Active listening - Wikipedia, the free encyclopedia2016-05-26T20:47:08+00:00
https://en.wikipedia.org/wiki/Active_listening
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https://medium.com/@indiyoung/describing-personas-af992e3fc527#.7xnjdo7o0
csrollysoncsrblogcomment design experiential social media marketing persona journey research analysis howto user empathy cx experience sochap 2csra cco 2cdohttps://pinboard.in/https://pinboard.in/u:csrollyson/b:d1ecb7b98055/Why Social Media Is All About the Scorpion, Not the Frog | Inc.com2016-05-24T00:05:19+00:00
http://www.inc.com/howard-tullman/three-ways-to-put-more-sting-into-your-social-media.html
csrollysonsocial media pointofview q4 2014 empathy experiential advertising marketing content care customerhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:da97aaf346c9/Empathy Is Marketer's Greatest Tool For Success | Marketing Insider Group2016-05-09T23:19:42+00:00
https://marketinginsidergroup.com/content-marketing/empathy-marketers-greatest-tool-success/?et_bloom_popup=true
csrollysoncmo marketing pointofview csrblogcomment transformation empathy experiential social media advertising TV digital content consumer mobile video executive experience customer q2 2016 2csra cco sochaphttps://pinboard.in/https://pinboard.in/u:csrollyson/b:c951a410df42/» ethnography The Sociological Imagination2016-03-20T19:58:26+00:00
http://sociologicalimagination.org/archives/tag/ethnography
csrollysonethnography reference blog pointofview analysis reflection community sociology anthropology experientialhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:30f3cbe4dec5/Online ethnography for social media research and reporting | Mariamz2016-03-19T23:14:03+00:00
https://mariamz.wordpress.com/2011/05/10/online-ethnography-for-social-media-research-and-reporting/
csrollysonsocial media ethnography pointofview process anthropology ethics howto experiential Sociology cco sochaphttps://pinboard.in/https://pinboard.in/u:csrollyson/b:381dc2c09a05/Autonomy Artificial Intelligence and the Internet of Things - Christopher S. Rollyson and Associates2016-03-16T06:25:12+00:00
http://rollyson.net/autonomy-artificial-intelligence-and-the-internet-of-things/
csrollysonethnography IoT artificial intelligence pointofview autonomy freedom responsibility design experiential social media philosophy user buyer creator howto behavior economics primate smart device ubiquitous computing trust sociality reflection 2ghcj 2cdo insight cco sochaphttps://pinboard.in/https://pinboard.in/u:csrollyson/b:3e2b124e2be9/How Semiotic Ethnography Solved the Riddle: What Do Chronic Pain Patients Want? | RW Connect2016-03-16T04:49:03+00:00
https://rwconnect.esomar.org/how-semiotic-ethnography-solved-the-riddle-what-do-chronic-pain-patients-want/
csrollysonethnography semiotics example house home analysis medication pain chronic Q4 2015 art painting research experiential disruption healthcare cco sochap 2snr exceptionalhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:6fb26858a6d2/Jobs To Be Done — Medium2016-03-15T00:24:21+00:00
https://medium.com/the-job-to-be-done
csrollysonJTBD reference reflection experiential sochap ccohttps://pinboard.in/https://pinboard.in/u:csrollyson/b:21aa5d9476bd/AIGA | An ethnography primer2016-03-15T00:19:19+00:00
http://www.aiga.org/ethnography-primer/
csrollysonethnographyc experiential research reference sochap cdo cco 2csrahttps://pinboard.in/https://pinboard.in/u:csrollyson/b:0784e153ad6a/Ethnography » Interaction Design Foundation2016-03-15T00:16:22+00:00
https://www.interaction-design.org/literature/book/the-encyclopedia-of-human-computer-interaction-2nd-ed/ethnography
csrollysonethnography reference design interaction training education cco 2cdo sochap experientialhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:daeb5a1ab12c/Obama: The Ultimate SXSW Brand Activation | DigitalNext - AdAge2016-03-11T20:19:09+00:00
http://adage.com/article/digitalnext/obama-ultimate-sxsw-brand-activation/303072/?ttl=1458322918
csrollysonQ1 2016 obama sxsw experiential marketing event pointofview brand f2f offline online 2csra 2snr 2cdohttps://pinboard.in/https://pinboard.in/u:csrollyson/b:086718363926/The surprisingly small reason for Walmart’s huge problem2016-02-28T00:40:05+00:00
https://www.linkedin.com/pulse/surprisingly-small-reason-walmarts-huge-problem-martin-lindstrom
csrollysonretail big data operations q1 2016 pointofview walmart example customer experience profit grocery local experiential ethnography sochap csrblogcommenthttps://pinboard.in/https://pinboard.in/u:csrollyson/b:402fd91178a2/Gosling2016-02-24T21:40:42+00:00
http://gosling.psy.utexas.edu/
csrollysonexperiential research office home house social media network profile behavior Psychology 2008 ethnographyhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:8889fd6908aa/Relationship Economics: Home2015-12-29T23:52:32+00:00
http://relationshipeconomics.com/
csrollysonreference relationship trust economics social business experiential media pioneer coase sochaphttps://pinboard.in/https://pinboard.in/u:csrollyson/b:d2874fec8230/Using Personas to Better Understand Customers: USA.gov Case Study2015-12-14T19:51:32+00:00
http://www.digitalgov.gov/2015/04/06/using-personas-to-better-understand-customers-usa-gov-case-study/
csrollysonservice design research persona stakeholder example government value proposition experiential website call center usecasehttps://pinboard.in/https://pinboard.in/u:csrollyson/b:eacf917531ff/My Life After 44 Years In Prison - YouTube2015-12-03T05:02:48+00:00
https://www.youtube.com/watch?v=OrH6UMYAVsk&app=desktop
csrollysonexperiential prison philosophy Society culture Newyorkcity street park family food phone mobile 2015 exceptional 2ghcjhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:d0f1ccdaf1f6/Moving from Transaction to Engagement2015-11-29T22:19:11+00:00
https://hbr.org/2011/10/moving-from-transaction-to-eng
csrollyson2011 Q3 experiential comparison social business IT engagement system enterprise adoption model thought leadership vision 2snr 2csrahttps://pinboard.in/https://pinboard.in/u:csrollyson/b:05a7a987e4bf/Customer Experience Management Using Social Media2015-10-29T20:29:24+00:00
https://clearactioncx.com/customer-experience-management-using-social-media/
csrollysonexperiential social media example bank Financialservices q4 2015 interview wellsfargo 2sbs 2snr customer experience 2cdo 2csrahttps://pinboard.in/https://pinboard.in/u:csrollyson/b:45300450406c/And I thought my job was hard… — Personal Growth — Medium2015-10-22T02:34:27+00:00
https://medium.com/keep-learning-keep-growing/and-i-thought-my-job-was-hard-6f28b9881cab#.pdlaa8tdg
csrollysonindia delivery startup experiential customer provider experience rural entrepreneur Q4 2015 mobile feature phone 2ghcj 2cdo 2ccohttps://pinboard.in/https://pinboard.in/u:csrollyson/b:6a34c0ff04f7/Ten Ways To Improve The Customer Experience Of Air Travel - Forbes2015-10-15T17:32:55+00:00
http://www.forbes.com/sites/blakemorgan/2015/10/14/ten-ways-to-improve-the-customer-experience-of-air-travel/
csrollysonNJ + suggests to improve #customer #experience]]>airline customer Experience Q4 2015 list india united class food airport security service experiential delay flight attendant alienation travel 2cdo 2ghcjhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:10994ccea435/101 Customer Service Quotes To Better Your Business2015-10-09T03:44:50+00:00
http://www.skipprichard.com/101-customer-service-quotes-to-better-your-business/
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http://www.kzoo.edu/programs/?id=3&type=1
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http://us6.campaign-archive1.com/?u=75435ab361656f871e46347cc&id=c7f6a6430b&e=eefc284d06
csrollysonwordofmouth tips tactic experiential social media example beer restaurant toms cause negativehttps://pinboard.in/https://pinboard.in/u:csrollyson/b:77cd7c7d1ace/Chicago Chapter Event Experiential Social Media: The Key to a New Age of Marketing Value - MENG2015-07-02T23:42:28+00:00
http://mengonline.com/events/chicago-chapter-event-11/
csrollysonCSR speaking mengpost q3 2015 experiential social mediahttps://pinboard.in/https://pinboard.in/u:csrollyson/b:61bf21e59391/Design as Product Strategy: Bringing design thinking to product management to create products people love2015-04-10T07:25:17+00:00
http://jonkolko.com/projectFiles/preso/kolko_2014_03_product.pdf
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https://blog.slideshare.net/2015/02/23/why-distractions-will-make-you-more-creative/
csrollysoncreativity starbucks distraction productivity example research q1 2015 public work experientialhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:ddbf59c102f3/The Action Design Network2015-01-26T22:27:32+00:00
http://www.actiondesigner.net/
csrollysonexperience user experiential social media business Q1 2015 group meetup network associationhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:505e4e83e47e/The Rules of Engagement — Matter — Medium2014-10-13T13:49:23+00:00
https://medium.com/matter/the-rules-of-engagement-1cfd38b1755c
csrollysonprostitution Newyorkcity denver market client service experientialhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:c10c8c63bf35/How Social Media Can Influence High-Stakes Business Decisions | CIO2014-10-01T17:53:57+00:00
http://www.cio.com/article/2686973/social-media/how-social-media-can-influence-high-stakes-business-decisions.html?source=CIONLE_nlt_digest_2014-10-06#tk.rss_socialmedia
csrollysonsocial media experiential q3 2014 analysis example airline pizza restaurant chain fastfood delivery bank Financialservices automotive intelligence business digital anthropology product development public opinion casestudy ROI command center followthesun philippineshttps://pinboard.in/https://pinboard.in/u:csrollyson/b:b1d276f406c1/Being of Service: The Bridge to Meaning and Mission in Business | Gideon Rosenblatt | LinkedIn2014-08-19T18:03:28+00:00
https://www.linkedin.com/today/post/article/20140819141250-111582-being-of-service-the-bridge-to-meaning-and-mission-in-business?trk=hb_ntf_MEGAPHONE_ARTICLE_POST
csrollysonservice experiential social media mission enterprise company example grocery usa family business profit stakeholder ethos casestudy exceptional csrblogcommenthttps://pinboard.in/https://pinboard.in/u:csrollyson/b:1117bc3ab578/U.K. insurers' digital customer experience left wanting - Social Marketing - BizReport2014-07-15T00:59:49+00:00
http://www.bizreport.com/2014/06/uk-insurers-digital-customer-experience-left-wanting.html
csrollysonexperiential bank insurance ecommerce utility customer experience research kpmg q3 2014 UK digital cdohttps://pinboard.in/https://pinboard.in/u:csrollyson/b:aabe2fcceb07/Social Media Research of Customer Experience is a Smart Marketing investment2014-07-11T20:08:56+00:00
http://www.business2community.com/social-media/social-media-research-customer-experience-smart-marketing-investment-0929190#!bc3sw7
csrollysoncustomer experience social media business experiential pointofview reviewhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:4e0a6f6bf55e/La Catedrale Café2014-07-10T16:32:59+00:00
http://www.lacatedralcafe.com/
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https://vimeo.com/98172113
csrollysonCSR video TV q2 2014 experiential social media business digital transformationhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:634c2bf160a7/the integration of experiential, social media and mobile can greatly extend reach and improve engagement, but how easy is it to actually implement and what do brands need to consider? - Contagious ideas by Jeremy DUMONT, french strategic planner : interac2014-03-19T17:04:23+00:00
http://www.levidepoches.fr/contagiousideas/2013/01/the-integration-of-experiential-social-media-and-mobile-can-greatly-extend-reach-and-improve-engagem.html
csrollysonsocial media marketing pointofview analysis experiential q1 2013 brand customer experience localhttps://pinboard.in/https://pinboard.in/u:csrollyson/b:2c1efd572f88/Brandcasterz appoints agency:2 to create experiential social media campaign for The North Face® | PRLog2014-03-19T17:00:46+00:00
http://www.prlog.org/11511751-brandcasterz-appoints-agency2-to-create-experiential-social-media-campaign-for-the-north-face.html
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http://www.fieldmarketing.com/franks-blog/75/ONLINE-It-s-a-social-match-with-experience/
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http://www.indianweb2.com/2011/01/an-experiential-social-media-scavenger-hunt/
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