Pinboard (boetter)
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recent bookmarks from boetter
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Untitled (http://www.netpromotersystemblog.com/2014/06/20/no-gains-from-your-loyal-customers-five-questions-to-ask/)
2014-06-26T18:32:38+00:00
http://www.netpromotersystemblog.com/2014/06/20/no-gains-from-your-loyal-customers-five-questions-to-ask/
boetter
custserv cxpa cem
https://twitter.com/
https://pinboard.in/u:boetter/b:eb11bfc017f6/
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The way we will complain (sourced now)
2012-06-05T10:27:51+00:00
http://www.slideshare.net/ekolsky/the-way-we-will-complain
boetter
SBF12 SocBiz SCRM CustServ
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https://pinboard.in/u:boetter/b:8c83cb7726ac/
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Forrester Research Communities: Compensation tied to CSAT metrics
2011-11-11T15:35:48+00:00
http://community.forrester.com/message/16102#16102
boetter
custserv cx cem
https://twitter.com/
https://pinboard.in/u:boetter/b:a286bd6c851f/
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Conferences - Events, Training Seminars for Business Leaders - IQPC Worldwide
2011-10-27T22:05:06+00:00
http://www.callcenterevent.com/redForms.aspx?id=523274&sform_id=631256
boetter
custserv cx cctr callcenter scrm
https://twitter.com/
https://pinboard.in/u:boetter/b:d7cfef89212e/