Pinboard (claireb)
https://pinboard.in/u:claireb/
recent bookmarks from claireb[priv] LGR Day 1 unitary website demo - YouTube2026-06-22T15:54:24+00:00
https://www.youtube.com/watch?v=LTtzO4SHxrs
clairebLGRhttps://pinboard.in/https://pinboard.in/u:claireb/b:668a13f79a0b/Making Content Usable for People with Cognitive and Learning Disabilities2026-06-22T15:09:06+00:00
https://www.w3.org/TR/coga-usable/#persona
clairebaccessibility personas a11yhttps://pinboard.in/https://pinboard.in/u:claireb/b:c7ca9effb022/Experimenting with generative AI to support delivery officers at DfE - dxw2026-05-29T12:59:30+00:00
https://www.dxw.com/2026/05/experimenting-with-generative-ai-to-support-delivery-officers-at-dfe/
clairebAIhttps://pinboard.in/https://pinboard.in/u:claireb/b:f6ce68cadbff/Good practice guide for organisations using AI - NAO insight2026-05-19T08:16:48+00:00
https://www.nao.org.uk/insights/good-practice-guide-for-organisations-using-ai/
clairebAIhttps://pinboard.in/https://pinboard.in/u:claireb/b:c0673e93a93b/TL;DR: your report is way too long and there's no way I'm reading it2026-04-17T10:42:52+00:00
https://fightingtalk.substack.com/p/tldr-your-report-is-way-too-long
clairebhttps://pinboard.in/https://pinboard.in/u:claireb/b:c1ba4ddf0712/The major technical reasons why accessibility overlays don't work - AFixt AFixt, Inc. offers a full array of auditing, consulting, and remediation services for regulations and standards such as ADA, WCAG, EAA, AODA, and EN 301 5492026-04-13T10:43:40+00:00
https://afixt.com/the-major-technical-reasons-why-accessibility-overlays-dont-work/
clairebaccessibility a11yhttps://pinboard.in/https://pinboard.in/u:claireb/b:6d7e5d8d25cc/Case Study:UK Service Standard - GovCX Journal2026-03-11T16:59:50+00:00
https://journal.govcx.org/case-studyuk-service-standard/
clairebhttps://pinboard.in/https://pinboard.in/u:claireb/b:b30d4fc79445/Why Service Standards Matter and How to Set Them Up — DIGITAL NATION2026-03-11T16:59:45+00:00
https://www.digitalnation.eu/news-end/why-service-standards-matter-and-how-to-set-them-up
clairebhttps://pinboard.in/https://pinboard.in/u:claireb/b:5c8016115627/Your Browser Can Already Speak a Page — Adrian Roselli2026-03-05T16:56:38+00:00
https://adrianroselli.com/2026/03/your-browser-can-already-speak-a-page.html
clairebaccessibility a11yhttps://pinboard.in/https://pinboard.in/u:claireb/b:9f71b902b87c/What are the AI skills service designers need to develop now? | LinkedIn2026-02-19T10:59:13+00:00
https://www.linkedin.com/pulse/what-ai-skills-service-designers-need-develop-now-martin-ford-downes-jhgre/
clairebservicedesignhttps://pinboard.in/https://pinboard.in/u:claireb/b:5775ca99b0dd/Tracking AI Traffic in GA4: A Step-by-Step Guide | Two Octobers2026-01-26T16:37:20+00:00
https://twooctobers.com/blog/tracking-ai-traffic-in-ga4-a-step-by-step-guide/
clairebanalytics aihttps://pinboard.in/https://pinboard.in/u:claireb/b:2b4889704547/How to Track Traffic from AI Overviews (AIO), Featured Snippets, or People Also Ask (PAA) Results in Google Analytics 4 (GA4) | Analytics Playbook2026-01-26T16:37:08+00:00
https://kpplaybook.com/resources/how-to-track-traffic-from-aio-featured-snippets-paa-results-ga4/
clairebanalytics aiohttps://pinboard.in/https://pinboard.in/u:claireb/b:08acde973234/Web UX: Study Guide - NN/G2026-01-15T11:25:48+00:00
https://www.nngroup.com/articles/web-ux-study-guide/
clairebdesign ux webhttps://pinboard.in/https://pinboard.in/u:claireb/b:1485746b0cce/The rise of zero-click behaviour: what it means for university marketing and engagement — Pickle Jar Communications2025-11-24T16:42:28+00:00
https://www.picklejarcommunications.com/blog/the-rise-of-zero-click-behaviour-what-it-means-for-university-marketing-and-engagement
clairebAIhttps://pinboard.in/https://pinboard.in/u:claireb/b:90436ebb9c1e/How AI is (and isn’t) changing the way prospective students apply for university: a recap from ContentEd 2025 – Future student online experiences2025-11-24T16:41:49+00:00
https://blogs.ed.ac.uk/future-student-experience/how-ai-is-and-isnt-changing-the-way-prospective-students-apply-for-university-a-recap-from-contented-2025/
clairebAIhttps://pinboard.in/https://pinboard.in/u:claireb/b:d6863fe6e885/AI vs AI - by Nicholas Carr - New Cartographies2025-11-24T16:41:05+00:00
https://www.newcartographies.com/p/ai-vs-ai
clairebAIhttps://pinboard.in/https://pinboard.in/u:claireb/b:a8dc2294bc43/I Love Generative AI and Hate the Companies Building It | by Christina Wodtke | Medium2025-11-24T16:40:40+00:00
https://cwodtke.medium.com/i-love-generative-ai-and-hate-the-companies-building-it-3fb120e512ac
clairebAIhttps://pinboard.in/https://pinboard.in/u:claireb/b:64740a2410c4/Agentic web browsers: what they are, and their impact on chatbots and web design - YouTube2025-11-24T10:25:20+00:00
https://www.youtube.com/watch?v=dMw96e2HwZ8
clairebai agents contentdesignhttps://pinboard.in/https://pinboard.in/u:claireb/b:07dc8d98ce91/Plymouth.gov.uk Council - Council Insight2025-11-14T09:52:45+00:00
https://council-insight.digitaljourneycoach.com/council/plymouth.gov.uk
clairebhttps://pinboard.in/https://pinboard.in/u:claireb/b:bb677e2a562f/Local family support services directory posts - Design histories - Department for Education2025-10-17T12:33:53+00:00
https://design-histories.education.gov.uk/connect-families-to-support
clairebFamilyHubshttps://pinboard.in/https://pinboard.in/u:claireb/b:41f1e681f11b/Ealing start for life / family hubs discovery and consensus phase 2023-24 | Ealing Grid for Learning2025-10-17T12:33:01+00:00
https://www.egfl.org.uk/services-children/services-children-archive/ealing-start-life-family-hubs-discovery-and-consensus
clairebFamilyHubshttps://pinboard.in/https://pinboard.in/u:claireb/b:cac2ddfe9fab/Microsoft Power Apps accessibility - Defra Accessibility Resources2025-10-16T13:38:45+00:00
https://defra-design.github.io/accessibility/resources/content/microsoft-power-apps-accessibility/
clairebaccessibility powerappshttps://pinboard.in/https://pinboard.in/u:claireb/b:3d7e4bb3b2ae/Personas - Accessibility personas2025-10-14T10:37:56+00:00
https://personas-prototype.herokuapp.com/
clairebaccessibility a11y uxhttps://pinboard.in/https://pinboard.in/u:claireb/b:92ef219a5579/Home | Make Things Accessible2025-10-13T15:17:21+00:00
https://www.makethingsaccessible.com/
clairebaccessibilityhttps://pinboard.in/https://pinboard.in/u:claireb/b:9b25a3537292/Generative Artificial Intelligence in Qualitative Data Analysis: Analyzing—Or Just Chatting?2025-10-07T09:36:06+00:00
https://journals.sagepub.com/doi/epub/10.1177/10944281251377154
clairebAI genai userresearch URhttps://pinboard.in/https://pinboard.in/u:claireb/b:c046f4de53c7/Making your service more inclusive - Service Manual - GOV.UK2025-09-26T15:01:13+00:00
https://www.gov.uk/service-manual/design/making-your-service-more-inclusive#universal-barriers-to-inclusion
clairebaccessibility barriershttps://pinboard.in/https://pinboard.in/u:claireb/b:c20bc1f746af/Accessibility | Andrew Hick2025-09-26T15:00:51+00:00
https://andrewhick.com/accessibility/
clairebaccessibilityhttps://pinboard.in/https://pinboard.in/u:claireb/b:1c5d6ac96603/dxw’s Playbook - Playbook - dxw2025-09-18T15:56:29+00:00
https://playbook.dxw.com/
clairebservicedesign playbookhttps://pinboard.in/https://pinboard.in/u:claireb/b:2148846b09f6/Public Sector Product Manager's Cookbook2025-09-18T15:56:04+00:00
https://www.tomhubbardgreen.co.uk/public-sector-product-managers-cookbook/
clairebservicedesign producthttps://pinboard.in/https://pinboard.in/u:claireb/b:86f9a0880dff/Service Design Playbook - Miro2025-09-18T15:53:46+00:00
https://miro.com/app/board/o9J_lEirG9Q=/
clairebservicedesignhttps://pinboard.in/https://pinboard.in/u:claireb/b:ae616de24d1e/Testing accessibility of a digital service with disabled people | by Ruth Stokes | actionforchildren | Sep, 2025 | Medium2025-09-18T15:53:35+00:00
https://medium.com/actionforchildren/testing-accessibility-of-a-digital-service-with-disabled-people-dbdc26413b00
clairebaccessibility toolbarshttps://pinboard.in/https://pinboard.in/u:claireb/b:1acfbe85535d/When There Is No Alt Text - YouTube2025-08-18T15:27:48+00:00
https://www.youtube.com/watch?v=rpKKSF8ERtI
clairebaccessibilityhttps://pinboard.in/https://pinboard.in/u:claireb/b:4b0556887975/Erika Hall: Beyond Measure (Webdagene 2016) on Vimeo2025-08-13T12:05:23+00:00
https://vimeo.com/188285898?fl=pl&fe=vl&trk=public_post_comment-text
clairebhttps://pinboard.in/https://pinboard.in/u:claireb/b:b5cd36d4059f/Implementing Digital Governance Frameworks with Joyce Peralta - YouTube2025-08-11T09:59:13+00:00
https://www.youtube.com/watch?v=0KZGyuaMjjE
clairebhttps://pinboard.in/https://pinboard.in/u:claireb/b:85f3ee5025ae/Services - API Catalogue2025-08-04T15:33:59+00:00
https://www.api.gov.uk/bcc/services/#services
clairebAPIshttps://pinboard.in/https://pinboard.in/u:claireb/b:e5e3d19540f9/[priv] Civil Service Meeting Cost Calculator2025-07-25T14:35:36+00:00
https://meeting-cost.toolsforcivilservants.co.uk/
clairebhttps://pinboard.in/https://pinboard.in/u:claireb/b:551cae11e104/Considerations on user behaviour for content designers in a GenAI world | by Nia Campbell | Jun, 2025 | Medium2025-07-24T11:23:31+00:00
https://medium.com/@niacampbell/some-considerations-for-content-designers-in-a-genai-world-9d96cc53612f
clairebAIhttps://pinboard.in/https://pinboard.in/u:claireb/b:e948e630a32f/PDF Guidance - Finnberrys2025-07-01T11:04:41+00:00
https://finnberrys.co.uk/WCAG/pdf.html
clairebPDFs accessibility a11yhttps://pinboard.in/https://pinboard.in/u:claireb/b:c3fa88ca9378/Luton Family Hubs - Home2025-06-06T10:04:34+00:00
https://familyhubs.luton.gov.uk/
clairebFamilyHubshttps://pinboard.in/https://pinboard.in/u:claireb/b:32f87ec7a7ee/North Northamptonshire Family Hubs2025-06-06T09:02:00+00:00
https://familyhubs.northnorthants.gov.uk/
clairebFamilyHubshttps://pinboard.in/https://pinboard.in/u:claireb/b:0eb43b8d0e18/Bristol Family Hubs2025-06-06T08:54:42+00:00
https://www.bristol.gov.uk/bristol-family-hubs
clairebFamilyHubshttps://pinboard.in/https://pinboard.in/u:claireb/b:730ca54e81ea/Family Hubs | Haringey Council2025-06-06T08:54:19+00:00
https://haringey.gov.uk/children-young-people-families/family-hubs
clairebFamilyHubshttps://pinboard.in/https://pinboard.in/u:claireb/b:ee647add2061/Family Hubs | Redcar and Cleveland2025-06-06T08:53:59+00:00
https://www.redcar-cleveland.gov.uk/family-hubs
clairebFamilyHubshttps://pinboard.in/https://pinboard.in/u:claireb/b:a552b7cc1e41/Experimenting with GenAI: why we won’t be using it to help with degree finder editing for now – Future student online experiences2025-05-29T10:43:54+00:00
https://blogs.ed.ac.uk/future-student-experience/experimenting-genai-why-wont-be-using-it-degree-finder-editing/
clairebGenAIhttps://pinboard.in/https://pinboard.in/u:claireb/b:e2acf0d2883d/Evaluation of AI trials in the asylum decision making process - GOV.UK2025-05-23T09:11:16+00:00
https://www.gov.uk/government/publications/evaluation-of-ai-trials-in-the-asylum-decision-making-process/evaluation-of-ai-trials-in-the-asylum-decision-making-process
clairebai govaihttps://pinboard.in/https://pinboard.in/u:claireb/b:933cd7dd7236/Process flow diagrams | MyHACCP2025-05-19T15:24:57+00:00
https://myhaccp.food.gov.uk/help/guidance/process-flow-diagrams
clairebflowchartshttps://pinboard.in/https://pinboard.in/u:claireb/b:0ec95877da92/People + AI Research - Welcome2025-05-16T11:51:57+00:00
https://pair.withgoogle.com/guidebook-v2
clairebAIhttps://pinboard.in/https://pinboard.in/u:claireb/b:eb77a3cad193/Accessible usability scale - test usability with assistive technology users2025-05-12T13:09:20+00:00
https://makeitfable.com/accessible-usability-scale/
clairebaccessibility ux usability research a11yhttps://pinboard.in/https://pinboard.in/u:claireb/b:2a23577dacc3/Home | M365 Maps2025-05-09T15:31:53+00:00
https://m365maps.com/
clairebM365https://pinboard.in/https://pinboard.in/u:claireb/b:3013482d90d4/Resources | Local Digital2025-04-24T11:53:13+00:00
https://www.localdigital.gov.uk/resources/
clairebUCDhttps://pinboard.in/https://pinboard.in/u:claireb/b:2de078708f3d/Measuring the success of your service - Service Manual - GOV.UK2025-04-07T16:01:00+00:00
https://www.gov.uk/service-manual/measuring-success/measuring-the-success-of-your-service
clairebperformancehttps://pinboard.in/https://pinboard.in/u:claireb/b:3dffdcca4fa9/Humans in the Loop: What should the role of officers be in AI-powered public services? - LOTI2025-03-28T09:38:22+00:00
https://loti.london/blog/hil-how-can-and-should-officers-intervene-in-ai-powered-public-services/
clairebAIhttps://pinboard.in/https://pinboard.in/u:claireb/b:77e94a7a88b5/Links for Local gov meetup - Google Docs2025-03-27T14:32:29+00:00
https://docs.google.com/document/d/1clu0f77O2bm4OKGlTPmvI48GWrp0J0gqsO99AVpdEvE/edit?tab=t.0
clairebcontent designhttps://pinboard.in/https://pinboard.in/u:claireb/b:f87512844c2c/Accessibility Resources | Accessibility Standards & Guidelines2025-02-27T10:53:55+00:00
https://www.esri.com/en-us/accessibility/resources
clairebaccessibilityhttps://pinboard.in/https://pinboard.in/u:claireb/b:cb410bc3d676/Demos2025-02-24T10:19:21+00:00
https://demos.co.uk/research/only-we-can-save-the-state-lessons-for-national-government-from-public-service-reform-in-barking-and-dagenham/
clairebhttps://pinboard.in/https://pinboard.in/u:claireb/b:b3e6c718d14d/Government digital services2025-02-21T13:29:10+00:00
https://govuk-digital-services.herokuapp.com/topic
clairebgds govserviceshttps://pinboard.in/https://pinboard.in/u:claireb/b:0091507e7be2/Understanding Google Page Experience | Google Search Central | Documentation | Google for Developers2025-02-21T10:03:42+00:00
https://developers.google.com/search/docs/appearance/page-experience
clairebSEO search contenthttps://pinboard.in/https://pinboard.in/u:claireb/b:1363cef88e2b/Creating Helpful, Reliable, People-First Content | Google Search Central | Documentation | Google for Developers2025-02-21T10:03:26+00:00
https://developers.google.com/search/docs/fundamentals/creating-helpful-content
clairebSEO search contenthttps://pinboard.in/https://pinboard.in/u:claireb/b:01d672b6c0f7/Accessibility and inclusive design manual - Accessibility manual2025-02-17T16:48:06+00:00
https://accessibility.education.gov.uk/
clairebaccessibilityhttps://pinboard.in/https://pinboard.in/u:claireb/b:f7f0fd3c38cf/My position on AI | Neil Williams2025-02-10T11:41:51+00:00
https://neilojwilliams.net/my-position-on-ai/
clairebAIhttps://pinboard.in/https://pinboard.in/u:claireb/b:daee79bee03f/Health Information - Knowledge and Library Services2025-02-07T14:15:13+00:00
https://library.nhs.uk/health-information/
clairebaccessibility readabilityhttps://pinboard.in/https://pinboard.in/u:claireb/b:19df9da22b6b/Frequently Asked Questions | Calderdale Accessibility guidance2025-01-30T16:54:42+00:00
https://accessibility.calderdale.gov.uk/creating-accessible-content/faqs/
clairebFAQshttps://pinboard.in/https://pinboard.in/u:claireb/b:174748d84620/Designed with Care: Creating trauma-informed content2025-01-29T15:16:43+00:00
https://www.designedwithcare.org/
clairebcontentdesignhttps://pinboard.in/https://pinboard.in/u:claireb/b:03b883814b4e/Doing user research | NCVO2025-01-29T10:42:06+00:00
https://www.ncvo.org.uk/help-and-guidance/digital-technology/designing-services-products-and-activities/doing-user-research/
clairebUserresearchhttps://pinboard.in/https://pinboard.in/u:claireb/b:870e776edece/WhoCanUse2025-01-29T10:39:08+00:00
https://www.whocanuse.com/
clairebaccessibilityhttps://pinboard.in/https://pinboard.in/u:claireb/b:a902f9459669/Testing content about death. Content warning: this blog post talks… | by Ema Thornhill | Content at Scope | Medium2025-01-28T18:04:31+00:00
https://medium.com/content-at-scope/testing-content-about-death-98ecb0f56911
clairebcontentdesignhttps://pinboard.in/https://pinboard.in/u:claireb/b:408e500025dc/Enough with the chatbots already | Digital Leaders2025-01-03T08:45:12+00:00
https://digileaders.com/enough-with-the-chatbots-already/?vgo_ee=33KBBSF4eUFZsW9FotibJD9vxPhWLQoiDYfp21sI1YnpYwAWGlXLKxfWGQ%253D%253D%253AZrhzfls6zLyYFD%252FJiB7yXth82OEtZEcG
clairebchatbot aihttps://pinboard.in/https://pinboard.in/u:claireb/b:07e920315ef0/Catch Up: AI, Automation & Bots4Good 2024 | UKAuthority2024-12-06T11:47:27+00:00
https://www.ukauthority.com/events/catch-up-ai-automation-bots4good-2024/
clairebAIhttps://pinboard.in/https://pinboard.in/u:claireb/b:c4899d132f0b/Hassell Inclusion2024-12-03T14:53:41+00:00
https://www.hassellinclusion.com/hi-hub/members-area/
clairebaccessibilityhttps://pinboard.in/https://pinboard.in/u:claireb/b:4e4737e33d79/IBM Equal Access Toolkit – IBM Accessibility2024-11-22T08:38:02+00:00
https://www.ibm.com/able/toolkit/
clairebaccessibility a11yhttps://pinboard.in/https://pinboard.in/u:claireb/b:15c6019f533e/