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    <title>The Importance of Listening to Customers and Closing the Feedback Loop</title>
    <dc:date>2019-06-12T02:55:41+00:00</dc:date>
    <link>https://www.customerbliss.com/importance-of-listening-to-customers-and-closing-the-feedback-loop/#comment-1355</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[[commented] Snapshot of how @dropbox is boosting #customer #centricity (video/transcript). I asked how they backed customer focus with incentives to make it last #experience #CX #employee]]></description>
<dc:subject>customer experience csrblogcomment organization centricity example hightech q2 2019 howto focus group b2b interview advisory board employee journey management csr19</dc:subject>
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    <title>This is not selling! Stop Annoying Me on LinkedIn - Alice Heiman, LLC</title>
    <dc:date>2016-05-29T00:42:57+00:00</dc:date>
    <link>http://aliceheiman.com/not-selling-stop-annoying-linkedin/#comment-524</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[[comment]Useful example of #bad #manners on #LinkedIn: @aliceheiman fights impersonal "selling" #kudos]]></description>
<dc:subject>linkedin 2016 q2 pointofview example sales busdev csrblogcomment relationship customer experience b2b software development services 2csra 2execguide 2snr 2sbs</dc:subject>
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    <title>Compass for Better Customer Experience</title>
    <dc:date>2016-02-03T23:24:34+00:00</dc:date>
    <link>https://clearactioncx.com/compass-for-better-customer-experience/</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[[commented] Useful: Boost #CX by reorienting B2B #marketing #sales #customer #service around buyer journey]]></description>
<dc:subject>customer experience sales b2b Q1 2016 journey service marketing alignment pointofview empowerment model cco cdo cmo ceo csrblogcomment</dc:subject>
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    <title>Why Customer Success Means the End of Salespeople | Brian de Haaff | LinkedIn</title>
    <dc:date>2016-02-02T23:06:26+00:00</dc:date>
    <link>https://www.linkedin.com/pulse/why-customers-success-means-end-salespeople-brian-de-haaff</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[[commented]Great example of #customer #experience embedded in firm culture: their CS team not driven by $$ but desire to help ]]></description>
<dc:subject>customer success experience example software b2b sales outcome exceptional sochap csrblogcomment travel journey mission 2016 Q1 cco cdo 2cdo</dc:subject>
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    <title>Death Of A (Traditional) Salesman</title>
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    <link>https://www.linkedin.com/pulse/death-traditional-salesman-rob-peters</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[[commented] The 4 types of #B2B #salespeople: How tech is displacing them (1MM jobs gone by 2020) & how to respond]]></description>
<dc:subject>b2b sales csrblogcomment forrester 2015 q1 trend disintermediation hightech howto trust social business empowerment client customer model linkedin Platform</dc:subject>
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    <title>Interview with Simon Sinek - Start With Why | Marketing Darwinism</title>
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    <link>http://pauldunay.com/interview-with-simon-sinek-start-with-why/#comment-66603</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[[commented]INSIGHT on firm/brand mission as a motor for B2B communication & marketing [commented] #kudos #fb]]></description>
<dc:subject>marketing customer relationship brain limbic rational mission brand firm organization q4 2014 csrblogcomment founder b2b 2sochap 2snr sochap</dc:subject>
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<item rdf:about="http://partnersinexcellenceblog.com/do-your-customers-see-you-as-an-interruption-or-value-creator/">
    <title>Do Your Customers See You As An Interruption Or Value Creator? | Partners in EXCELLENCE Blog -- Making A Difference</title>
    <dc:date>2013-12-26T20:32:38+00:00</dc:date>
    <link>http://partnersinexcellenceblog.com/do-your-customers-see-you-as-an-interruption-or-value-creator/</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[[comment] On-point B2B sales reflection: either listen/add value OR interrupt]]></description>
<dc:subject>b2b sales reflection q4 2013 customer client interrupt listen agenda csrblogcomment 2sbs</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
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    <title>Massive Disruption on the Horizon: B2B Sales Is Going B2C | LinkedIn</title>
    <dc:date>2013-11-20T20:45:42+00:00</dc:date>
    <link>http://www.linkedin.com/today/post/article/20131107130013-1816165-massive-disruption-on-the-horizon-b2b-sales-is-b2c?trk=prof-post</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[[comment] @DavidEdelman on B2B #socialbusiness adoption & how it will disrupt relationships & practices [good link]]]></description>
<dc:subject>b2b sales marketing b4b discussion csrblogcomment q4 2013 prediction pointofview disruption i.t. consumerization cloud adoption 2cdo cdo digital transformation</dc:subject>
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<dc:identifier>https://pinboard.in/u:csrollyson/b:66500a48c38a/</dc:identifier>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:cloud"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:adoption"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:2cdo"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:cdo"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:digital"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:transformation"/>
</rdf:Bag></taxo:topics>
</item>
<item rdf:about="http://econsultancy.com/us/blog/63303-almost-a-quarter-of-businesses-don-t-carry-out-any-relationship-marketing-report#blog_comment_958379">
    <title>Almost a quarter of businesses don't carry out any relationship marketing: report | Econsultancy</title>
    <dc:date>2013-08-28T17:53:31+00:00</dc:date>
    <link>http://econsultancy.com/us/blog/63303-almost-a-quarter-of-businesses-don-t-carry-out-any-relationship-marketing-report#blog_comment_958379</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[ON-POINT research on business value of "relationship marketing" - perversely, few firms do it even tho execs recognize value ]]></description>
<dc:subject>relationship trust marketing pointofview analysis csrblogcomment b2b sales social business network Statistics value proposition q3 2013</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:794b179bfca0/</dc:identifier>
<taxo:topics><rdf:Bag>	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:relationship"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:trust"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:pointofview"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:Statistics"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:proposition"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:q3"/>
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</item>
<item rdf:about="https://plus.google.com/u/0/110269258880414977131/posts/3JHCoaH2UTM">
    <title>On Forrester/BMA B2B Marketing survey | Chief Digital Office - Google+ - USEFUL summary of recent Forrester/BMA B2B marketing…</title>
    <dc:date>2013-07-27T23:25:25+00:00</dc:date>
    <link>https://plus.google.com/u/0/110269258880414977131/posts/3JHCoaH2UTM</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[[Commented on] Advice to CMOs of B2B firms/brands on how to succeed in "era of change" ]]></description>
<dc:subject>marketing b2b survey q3 2013 pointofview csrblogcomment transformation forrester leadership cdo digital social business</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:1569d0312fe8/</dc:identifier>
<taxo:topics><rdf:Bag>	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:marketing"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:b2b"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:survey"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:social"/>
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</rdf:Bag></taxo:topics>
</item>
<item rdf:about="http://www.forbes.com/sites/mckinsey/2013/04/16/help-your-b2b-salespeople-improve-their-social-media-skills/">
    <title>Salespeople Need To Improve Their Social Media Skills - Forbes</title>
    <dc:date>2013-04-21T20:09:53+00:00</dc:date>
    <link>http://www.forbes.com/sites/mckinsey/2013/04/16/help-your-b2b-salespeople-improve-their-social-media-skills/</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[McKinsey consultants outline how to use social business to raise the game in B2B/direct sales; some useful stats]]></description>
<dc:subject>sales b2b Business development social statistics enterprise client conversation collaboration csrblogcomment</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:b726de0d019a/</dc:identifier>
<taxo:topics><rdf:Bag>	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:sales"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:Business"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:development"/>
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</rdf:Bag></taxo:topics>
</item>
<item rdf:about="http://partnersinexcellenceblog.com/a-linkedin-rant/comment-page-1/#comment-16312">
    <title>A LinkedIn Rant | Partners in EXCELLENCE Blog -- Making A Difference</title>
    <dc:date>2013-04-18T02:01:41+00:00</dc:date>
    <link>http://partnersinexcellenceblog.com/a-linkedin-rant/comment-page-1/#comment-16312</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[Added to conversation on bad behavior on LinkedIn: suggested how to improve quality of discussions]]></description>
<dc:subject>linkedin discussion behavior trust group invitation executive promotion csrblogcomment spam sales b2b</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:0ea2142c6e30/</dc:identifier>
<taxo:topics><rdf:Bag>	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:linkedin"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:discussion"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:behavior"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:trust"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:group"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:executive"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:csrblogcomment"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:spam"/>
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</item>
<item rdf:about="http://partnersinexcellenceblog.com/social-networking-reciprocity-and-hypocrisy/comment-page-1/#comment-16311">
    <title>Social Networking, Reciprocity, and Hypocrisy | Partners in EXCELLENCE Blog -- Making A Difference</title>
    <dc:date>2013-04-18T01:42:34+00:00</dc:date>
    <link>http://partnersinexcellenceblog.com/social-networking-reciprocity-and-hypocrisy/comment-page-1/#comment-16311</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[Commented on discussion on the hypocrisy on LinkedIn and Twitter exhibited by people who "follow" only to get you to follow them]]></description>
<dc:subject>linkedin network twitter executive b2b sales relationship hypocrisy discussion csrblogcomment endorsements reciprocity</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:896b07446343/</dc:identifier>
<taxo:topics><rdf:Bag>	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:linkedin"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:twitter"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:executive"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:b2b"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:sales"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:relationship"/>
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</item>
<item rdf:about="http://readwrite.com/2013/04/15/why-the-traditional-sales-model-cant-sell-enterprise-software?partner=skygrid">
    <title>Why The Traditional Sales Model Can't Sell Enterprise Software – ReadWrite</title>
    <dc:date>2013-04-16T18:52:13+00:00</dc:date>
    <link>http://readwrite.com/2013/04/15/why-the-traditional-sales-model-cant-sell-enterprise-software?partner=skygrid</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[Good example of astute discussion on blog post's discussion of broken enterprise software sales model]]></description>
<dc:subject>b2b sales marketing enterprise software csrblogcomment discussion relationship selling network social business 2sds</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:39b3f87d38a8/</dc:identifier>
<taxo:topics><rdf:Bag>	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:b2b"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:marketing"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:enterprise"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:csrblogcomment"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:discussion"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:selling"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:business"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:2sds"/>
</rdf:Bag></taxo:topics>
</item>
<item rdf:about="http://www.forbes.com/sites/chunkamui/2012/06/15/why-facebook-or-anyone-else-might-never-crack-the-code-on-mobile-advertising/">
    <title>Why Facebook (Or Anyone Else) Might Never Crack the Code on Mobile Advertising - Forbes</title>
    <dc:date>2012-10-12T04:51:40+00:00</dc:date>
    <link>http://www.forbes.com/sites/chunkamui/2012/06/15/why-facebook-or-anyone-else-might-never-crack-the-code-on-mobile-advertising/</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[Added a dimension on Chunka Mui's questioning of mobile advertising: there's no "there" there]]></description>
<dc:subject>csrblogcomment mobile advertising facebook debunk internet model assumption b2b b2c business software usecase 2csra</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:9579b4c3b9b5/</dc:identifier>
<taxo:topics><rdf:Bag>	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:csrblogcomment"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:mobile"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:advertising"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:facebook"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:debunk"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:internet"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:model"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:assumption"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:b2b"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:b2c"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:business"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:software"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:usecase"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:2csra"/>
</rdf:Bag></taxo:topics>
</item>
<item rdf:about="http://trustedadvisor.com/trustmatters/find-fear-swim-upstream-trust">
    <title>Find the Fear and Swim Upstream to Trust | Trusted Advisor</title>
    <dc:date>2012-06-21T14:18:01+00:00</dc:date>
    <link>http://trustedadvisor.com/trustmatters/find-fear-swim-upstream-trust</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[How fear presents an opportunity to develop trust]]></description>
<dc:subject>2sbs trust fear relationship b2b sales opportunity psychology csrblogcomment client</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:841fb02c6ac9/</dc:identifier>
<taxo:topics><rdf:Bag>	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:2sbs"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:trust"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:fear"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:relationship"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:b2b"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:sales"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:opportunity"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:psychology"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:csrblogcomment"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:client"/>
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</item>
<item rdf:about="http://www.mengonline.com/community/newsroom/meng_blend/blog/2012/05/15/cmos-facing-extinction-hardly-why-its-never-been-a-better-time-to-be-a-cmo-by-charles-gold">
    <title>MENGonline: MENG Blend: CMOs Facing Extinction?  Hardly.  Why It's Never Been a Better Time To Be a CMO. </title>
    <dc:date>2012-05-30T13:38:01+00:00</dc:date>
    <link>http://www.mengonline.com/community/newsroom/meng_blend/blog/2012/05/15/cmos-facing-extinction-hardly-why-its-never-been-a-better-time-to-be-a-cmo-by-charles-gold</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[How B2B clients' changing habits are creating more oppys for the CMOs who get it]]></description>
<dc:subject>b2b marketing cmo pointofview sales csrblogcomment client disruption</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:060afc15e8f9/</dc:identifier>
<taxo:topics><rdf:Bag>	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:b2b"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:marketing"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:cmo"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:pointofview"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:sales"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:csrblogcomment"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:client"/>
	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:disruption"/>
</rdf:Bag></taxo:topics>
</item>
<item rdf:about="http://www.infoworld.com/d/the-industry-standard/beyond-jeopardy-how-ibm-will-make-billions-watson-192814?page=0,0&amp;source=IFWNLE_nlt_daily_2012-05-10">
    <title>Beyond 'Jeopardy': How IBM will make billions from Watson | The Industry Standard - InfoWorld</title>
    <dc:date>2012-05-11T01:24:06+00:00</dc:date>
    <link>http://www.infoworld.com/d/the-industry-standard/beyond-jeopardy-how-ibm-will-make-billions-watson-192814?page=0,0&amp;source=IFWNLE_nlt_daily_2012-05-10</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[Comment on strategy & value prop for IBM's Watson, within #healthcare & #bigdata & #semantic context]]></description>
<dc:subject>B2B 2sbs healthcare artificial semantic ibm watson customer client service strategy innovation product development physician nurse csrblogcomment disruption valueprop Semantic_Web Financialservices</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:484d78ef9ae9/</dc:identifier>
<taxo:topics><rdf:Bag>	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:B2B"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:healthcare"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:semantic"/>
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	<rdf:li rdf:resource="https://pinboard.in/u:csrollyson/t:development"/>
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    <title>Email marketing – still delivering? | Really</title>
    <dc:date>2012-03-15T17:34:12+00:00</dc:date>
    <link>http://www.reallyb2b.com/email-marketing-still-delivering#comment-120</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[Riffing on email marketing effectiveness in B2B]]></description>
<dc:subject>csrblogcomment 2sbs b2b marketing email measurement</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:102c789ea6fb/</dc:identifier>
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<item rdf:about="http://thesalesblog.com/2012/03/the-reason-people-hate-politicians-and-how-not-to-make-the-same-mistakes/">
    <title>The Reason People Hate Politicians (and how not to make the same mistake) — S. Anthony Iannarino</title>
    <dc:date>2012-03-07T22:14:19+00:00</dc:date>
    <link>http://thesalesblog.com/2012/03/the-reason-people-hate-politicians-and-how-not-to-make-the-same-mistakes/</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[On the importance of truth in commitments: not glossing over points of friction]]></description>
<dc:subject>2sbs csrblogcomment trust politics client relationship b2b sales employee</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:edffd82e46c2/</dc:identifier>
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<item rdf:about="http://www.relationship-economy.com/2012/03/what-does-it-take-to-be-trusted/comment-page-1/#comment-61626">
    <title>What Does It Mean To Be Trusted</title>
    <dc:date>2012-03-07T21:46:34+00:00</dc:date>
    <link>http://www.relationship-economy.com/2012/03/what-does-it-take-to-be-trusted/comment-page-1/#comment-61626</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[Makes the argument for trust-based relationships ]]></description>
<dc:subject>2sbs csrblogcomment trust relationship b2b b2c apple amazon truth transparency</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:968e4b5d95cc/</dc:identifier>
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<item rdf:about="http://salesandmanagementblog.com/2012/02/29/guest-article-strategic-questions-will-uncover-strategic-opportunities-by-andy-rudin/#comment-9733">
    <title>Guest Article: Strategic Questions Will Uncover Strategic Opportunities, by Andy Rudin « Sales and Sales Management Blog</title>
    <dc:date>2012-03-01T07:21:59+00:00</dc:date>
    <link>http://salesandmanagementblog.com/2012/02/29/guest-article-strategic-questions-will-uncover-strategic-opportunities-by-andy-rudin/#comment-9733</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[Shows relevance of diagnostic questions during pre-engagement & provides good list; also relevant to social business strategy]]></description>
<dc:subject>2sbs csrblogcomment Sales Diagnostic Questions Process Methodology B2B strategy</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:4c9d8a94caa1/</dc:identifier>
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<item rdf:about="http://www.britopian.com/2012/01/19/social-business-culture-eats-strategy-for-lunch/">
    <title>Social Business: Culture Eats Strategy For Lunch</title>
    <dc:date>2012-02-27T21:13:06+00:00</dc:date>
    <link>http://www.britopian.com/2012/01/19/social-business-culture-eats-strategy-for-lunch/</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[Riffing on the importance of "culture" and congruence in encouraging social business adoption]]></description>
<dc:subject>csrblogcomment b2b 2sbs social business culture disruption transformation adoption</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:0c0f7069f2b4/</dc:identifier>
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<item rdf:about="http://meetingsimproved.wordpress.com/2012/02/23/strike-out-or-home-run-the-risksrewards-of-authenticity/#comment-19">
    <title>Strike Out or Home Run: The Risks/Rewards of Authenticity | Meetings Improved.</title>
    <dc:date>2012-02-24T03:30:00+00:00</dc:date>
    <link>http://meetingsimproved.wordpress.com/2012/02/23/strike-out-or-home-run-the-risksrewards-of-authenticity/#comment-19</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[Reflecting on "expertise" v. "trust" in developing client relationship during project kickoff Thx @charleshgreen]]></description>
<dc:subject>csrblogcomment sales b2b reputation consulting transparency honesty trust credibility client launch project sport 2sbs</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:8a31429724e7/</dc:identifier>
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<item rdf:about="http://salesandmanagementblog.com/2012/02/01/killer-communication-strategies/#comment-9481">
    <title>Killer Communication Strategy « Sales and Sales Management Blog</title>
    <dc:date>2012-02-09T03:12:01+00:00</dc:date>
    <link>http://salesandmanagementblog.com/2012/02/01/killer-communication-strategies/#comment-9481</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[The dark side of communication misuse by B2B sales: take the client view and be more aware Thx @paul_mccord]]></description>
<dc:subject>sales b2b business development practice client csrblogcomment irony communication email telephone 2sbs social</dc:subject>
<dc:source>https://pinboard.in/</dc:source>
<dc:identifier>https://pinboard.in/u:csrollyson/b:8a410588455f/</dc:identifier>
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<item rdf:about="http://trustedadvisor.com/articles/why-value-propositions-are-overrated">
    <title>Why Value Propositions Are Overrated | Trusted Advisor</title>
    <dc:date>2012-02-08T18:23:37+00:00</dc:date>
    <link>http://trustedadvisor.com/articles/why-value-propositions-are-overrated</link>
    <dc:creator>csrollyson</dc:creator><description><![CDATA[RARE insight into prof. services & B2B sales conundrum: discomfort w relationship; over-reliance on rationality Thx @charleshgreen #li]]></description>
<dc:subject>services sales b2b insight exceptional tool analysis trust relationship csrblogcomment 2blog social business 2sbs</dc:subject>
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<dc:identifier>https://pinboard.in/u:csrollyson/b:934f5839a118/</dc:identifier>
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